Central Bank of India Credit Card Customer Care Number

There is a wide range of credit cards provided by the Central Bank Of India. From the best travel cards to shopping cards to premium credit cards for special customers, it caters to the needs of everyone. The Central Bank of India customer care number and service team also provides full assistance to the customer through its effortless services. You can check your credit card bill due date, last transaction and balanced amount with the help of the Central Bank of India credit card customer care service team. 

Table Showing Central Bank Of India credit card customer care number

Central Bank of India Credit Card Toll Free 24*7 Number

If you want to clear out any sort of query or file a complaint related to your Central Bank of India credit card, you can contact the toll free number 1800–222-368.

You can also contact the following Central Bank of India customer care numbers for credit cards, that are also toll free.

Central Bank of India Toll Free Number

022-66387737  or 66387743

You can also contact the below mentioned helpline Central Bank of India customer care number numbers for different kinds of assistance.

Central Bank of India Credit Card Customer Service through SMS

If you want to block/ hotlist your Central Bank of India credit card, you can do so with the help of an SMS facility provided by the bank. You can type the message according to the format given below from your registered mobile number and send it to 9967533228.

Here are the particulars of SMS codes.

Central Bank of India Credit Card Customer Care Email

If you have any query regarding the digital transactions associated with your Central Bank of India Credit Card, you can write an email and send it to [email protected] 

If your credit card is not working, you can write an email and send it to [email protected] 

Central Bank of India Credit Card Grievance Redressal

The Grievance Redressal Mechanism is made for the customers who are not satisfied with the solution given by the customer care team. There are different levels of the Grievance Redressal system which you have to follow in sequence to get a satisfying solution.

Level 1

Firstly, you should communicate with the Central Bank of India customer care service team through any of the above mentioned methods.

You can also communicate with the nearest branch manager if you do not get a response from the customer care team.

Level 2

If you do not get the resolution at level 1, you can reach out to the Nodal Officers of the branch. When your complaint reaches the Nodal Officer, it will be addressed within 15 days. You can find the contact details of Nodal Officers of different branches at https://cms.centralbankofindia.co.in/pdf/Details_of_Nodal_Officers.pdf

Level 3

If you do not get any resolutions from the Nodal Officers of the bank branch, you can reach out to the Nodal Officers of the Central Office.

If you are still not satisfied with the resolution given at level 3, you can reach out to the Internal Ombudsman of the bank. You can find the respective contact details at https://cms.centralbankofindia.co.in/pdf/RBI_OMBUDSMAN_DETAILS.pdf

Central Bank of India Credit Card Customer Care Postal Address

You can also send a post to the Assistant General Manager of customer service and complaints, whose contact details are mentioned below-