CIBIL record gets tainted on account of inaccurate reporting, missed payments or defaults. The inaccurate reporting can be sorted out by checking the credit report on the official website of CIBIL. If you have created a CIBIL login, you can simply use the credentials to check the report. If not, then you must create a login by entering a few personal and credit details. These include your name, PAN number, date of birth, residence address, loan or credit card account number, loan tenure or credit card expiry date, etc. Once the login is created, you can check the report online.
You first need to see the number of open accounts in your report. You may have closed account but the lender won’t have reported the same to CIBIL. Or the account may not be yours. You can dispute such errors on the website of CIBIL. These would involve the following steps –
- Go to ‘Dispute Resolution’
- Click on ‘Raise an Online Dispute’
- Login to CIBIL
- Go to Credit Reports
- Navigate to ‘Dispute Centre’ before clicking on ‘Dispute an Item’
- Fill the online dispute form
- Keep the control number with you
- Choose the relevant section you want to dispute
- Select ‘Dispute Type’ if you are disputing ownership or duplicate
- Enter a value for the disputed field if you are disputing data inaccuracies
- Click on ‘Submit’ in the end
- Your dispute appeal gets processed
CIBIL would take a month or so to update the latest status.
If the CIBIL score is on the red due to missed payments or defaults, you need to get the repayment in order. Firstly, you need to see the reasons that prevent you from paying on time. Is it due to the tall expenses that you make month-on-month or the lack of money on account of job loss? You can do away with unnecessary expenses that you may be making. This would ensure enough savings to pay the loan or credit card dues on time. In the case of a job loss, you can part your savings or take help of relatives or friends to pay the dues. Once the job comes in, you would be able to pay the dues regularly without any hassle. The regular payment would thus ensure a gradual improvement in the CIBIL score and the credit history.