Karur Vysya Bank Home Loan Customer Care Number

Last Updated : Oct. 30, 2024, 2:32 p.m.

Karur Vysya Bank has a dedicated home loan customer care service. The bank provides multiple ways in which you can sort out your grievances. KVB home loan customer care number, contacting the branch manager and divisional manager, Email, chat, post, ATM , etc. are some of the ways. Let us review the customer care services in detail.

Karur Vysya Bank Home Loan Customer Care Toll Free Numbers

Karur Vysya Bank gives the following 24/7 toll free numbers for its users.

• Domestic helpline number: 1860 258 1916 (Local charges are applicable).

• Helpline number for NRIs: +91 44 66217600

Other Options to Contact the Karur Vysya Bank Officials

For any suggestions, grievances, or feedback, you can contact the bank via

E-Mail: customersupportkvbmail.com.

Branches and ATMs: The bank has ATMs and branches across 14 states and 3 Union territories. You can walk into any one of the branches to get your issues and queries sorted.

Website: You can go to the website of the bank from which you can get more information about home loans .

Post: You can download the feedback form from the bank’s portal and write to the respective divisional offices.

Grievance Redressal

Karur Vysya Bank (KVB) home loan customers can go via the channels specified below if they have a complaint or grievance.

Branch Manager - Level 1

The customer can call the respective branch manager, where he is holding the bank account. He can contact the branch manager either through e-mail or by registering his complaint in the complaint register that the manager has. He can also go to the feedback form on the website of the bank and submit the queries and grievances.

Divisional Manager - Level 2

If customers do not get a proper resolution from the branch manager or if they do not receive any reply from the branch within 5 working days from the date of registering the grievance, they can approach the divisional manager for grievance redressal. The address and contact information of the divisional offices are given below:

Customer Care Cell - Level 3

If customers do not get a proper response from the divisional manager or if they do not get a reply within 10 working days from the date of complaint, they can approach the customer cell for resolving their grievances. The customer can lodge the complaint through Karur Vysya Bank’s portal and then write a letter to the Nodal officer, Operations department, Central office in Karur. Otherwise, you can send an email directly to customerservice@kvbmail.com.

The address and contact details of the members of Customer Care Cell are as follows:

Principal Nodal Officer,

Shri Gopalan S,

Assistant General Manager,

Operations Department,

The Karur Vysya Bank Ltd,

Central Office, No. 20,

Erode Road, Vadivel Nagar,

L.N.S., Karur – 639002

E-mail: customerservice@kvbmail.com

The Deputy General Manager,

Operations Department,

The Karur Vysya Bank Ltd,

Central Office,

No. 20, Erode Road,

Vadivel Nagar, L.N.S.,

Karur – 639002

E-mail: customerservice@kvbmail.com

MD & CEO,

The Karur Vysya Bank Ltd,

Central Office,

No. 20, Erode Road,

Vadivel Nagar, L.N.S.,

Karur – 639002

E-mail: kvbod@kvbmail.com

If customers do not get a proper response from the customer care cell within 30 days of registering the complaint, they can approach the banking ombudsman for grievance redressal.

Disclaimer: Some of the information given in this article are taken from different sources publicly available over the internet. The details hold good as of when this page was written and can change without prior notice due to various reasons. For accurate information at any point of time, please contact the relevant authorities.