Nainital Bank Home Loan Customer Care Number

Last Updated : Oct. 25, 2024, 11:27 a.m.

Nainital Bank provides various channels through which customers can convey their queries and complaints to the bank. The Nainital Bank home loan customer care number is 1800 180 4031 for E-Channels. Let us now review in detail the various ways the bank provides to ensure timely and proper redressal of customer grievances.

Nainital Bank Home Loan Grievance Redressal Details

Redressal Through the Branch Manager - Level 1

Those customers who are not satisfied with the resolution done by the bank can contact the branch manager regarding the query or complaint. They should provide their name, account number, and details of their complaint. Customers can also register their complaint via the complaint or feedback form on the bank’s portal.

Nodal Officer - Level 2

If customers do not get satisfactory responses to their grievances, then they can escalate

the issue to the Nodal officers. The addresses of the branches they are present in are as follows.

Principal Nodal Officer - Level 3

If the customers are not happy with the grievance redressal provided by the respective regional Nodal head, then they can approach the Principal Nodal officer of the bank regarding the concern. The details are as follows:

Sh. Rahul Pradhan,
Associate Vice President
The Nainital Bank Ltd., Head Office,
Seven Oaks, Mallital,
Nainital – 263001

Telephone number: 05942-236335
Email: [email protected]

Nainital Bank also has a Banking Ombudsman internally appointed in alignment with RBI guidelines for redressal of customer complaints or grievances.

Sh. Bhuwan Chandra

The Nainital Bank Limited,

Regional Office, Opposite Sessions Court,

Nainital Road,Haldwani,

Nainital, Uttarakhand-263139

Banking Ombudsman - Level 4

A customer can further escalate the problem to the Banking Ombudsman if they do not get proper resolution of their grievance from the principal nodal officer.

Disclaimer: Some of the information given in this article are taken from different sources publicly available over the internet. The details hold good as of when this page was written and can change without prior notice due to various reasons. For accurate information at any point of time, please contact the relevant authorities.