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Punjab & Sind Bank Home Loan Customer Care Number

Punjab & Sind Bank Home Loan Customer Care Number

Last Updated : Nov. 12, 2024, 3:39 p.m.

Punjab and Sind Bank home loan customers can reach the customer care team of the bank through the Punjab & Sind Bank home loan customer care number. The bank also provides multiple other ways to reach its customer care team. If customer grievances and queries are not resolved at the bank level, then you can always escalate the issue to the grievance redressal cell. Let us now read about the bank’s customer care.

Hotlines to Reach Punjab and Sind Bank Home Loan Customer Care

Apart from the Punjab and Sind home loan customer care number, the bank provides few other ways to lodge your grievances and feedback.

Punjab & Sind Bank Home Loan Customer Care Number

1800-419-8300

Online form for complaint registration

https://punjabandsindbank.co.in/module/complaint-lodge-grievence

Tracking the complaint status

https://punjabandsindbank.co.in/module/complaint-tracking

Email ID

[email protected]

NRI toll free number

1800 569 5577

Dedicated NRI Telephone line

91-11-25788401

Toll free for NRI customers only - This number is toll free. It can be accessed from all landlines and mobile phones of India

1800 569 5577

Landline number for NRI customers only - Accessible from all landlines and mobile phones of India and abroad (Local charges may apply. Kindly check with your service provider)

120-6038811

Email Id for NRIs

[email protected]

Postal address for NRIs

Punjab & Sind Bank

H.O. Foreign Exchange Department

3rd Floor, 21-Rajendra Place

New Delhi-110008

Punjab and Sind Home Loan Grievance Redressal Process

The bank has a great and strong grievance redressal process in place to ensure that no customer has his grievances left unresolved.

Level 1 - Branch Manager

The complaint should first be brought to the notice of the branch manager for immediate redressal.

Level 2 - Zonal Manager

If the branch manager does not give you a satisfactory solution, then you can further escalate the issue to the zonal manager.

Here is a list of Zonal offices

S.No

Zone

Zonal Manager

Address

Phone

E-Mail

1

Amritsar

SH. Kuldip Singh

Hall Bazar , Chowk Phawara, Amritsar-143001

0183-5057500/5057509/
5020980

zo[dot]amritsar[at]psb[dot]co[dot]in

2

BAREILLY

SH. TARA CHAND MEENA

97/2, Tulasherpur, Pilibhit Bypass Road, Bareilly, Uttar Pradesh-243005

0581-2510513/2421137

zo[dot]bareilly[at]psb[dot]co[dot]in

3

BHATINDA

SH. SUNIL KUMAR

100 Ft Road, Civil Station. Bhatinda-Punjab Pin Code: 151001

0164-5011901/5000280/
5011889/5011892

zo[dot]bhatinda[at]psb[dot]co[dot]in

4

BHOPAL

SH. RAJESH MALHOTRA

2nd Floor, Behind SBI, Kolar Road, Akbarpur, Bhopal Pin-462042

0755-4243700/ 2557459

zo[dot]bhopal[at]psb[dot]co[dot]in

5

CHANDIGARH

SH. AVINASH KUMAR TIWARI

SCO 84-91, Second Floor , Sector 17-B, Bank Square Chandigarh-160017

0172-5046941

zo[dot]chandigarh[at]psb[dot]co[dot]in

6

CHENNAI

SH. GURDEEP

Ist Floor, 770A, Anna Salai, Chennai

044 28492888/28491935/
28491937/28493885

zo[dot]chennai[at]psb[dot]co[dot]in

7

DEHRADUN

SH. AKSHIT CHOUDHARY

30, I & s Building, Mohabbewala, Saharanpur road, Dehradun - 248002

0135-2642490/2644281

zo[dot]dehradun[at]psb[dot]co[dot]in

8

Delhi I

SH. AVDHESH NARAIN SINGH

Sidhartha Enclave,Ashram Chowk, New Delhi - 110014

011-42058053/42143088

zo[dot]delhi1[at]psb[dot]co[dot]in

9

Delhi II

SH. SANJAY PRAKASH SRIVASTAVA

Second floor, 38 / 39 Industrial Area, Naraina- Phase - I New Delhi 110028

011-45095330

zo[dot]delhi2[at]psb[dot]co[dot]in

10

FARIDKOT

SH. ASHISH RANJAN

Red Cross Bhawan, Sadiq Chowk, Faridkot - 151203.

01639-502077/250375/
250941/502086/502543

zo[dot]faridkot[at]psb[dot]co[dot]in

11

Gandhi Nagar

SH. AMIT NAGAR

Z.O.Gandhi Nagar,Unit No.4, 3rd Floor, Gift Tower One, Gift City, Gandhinagar, Gujarat 382355

0796-6740208/6740207/
6740206

zo[dot]gandhinagar[at]psb[dot]co[dot]in

12

GURDASPUR

SH. RAKESH KUMAR YADAV

435/7,Civil Lines, Gurdaspur - 143521

01874-500379/500371/
500373//500391/221086

zo[dot]gurdaspur[at]psb[dot]co[dot]in

13

GURGAON

SH. GAGANDEEP SINGH

Zonal Office Gurgaon , Punjab and Sind Bank Institutional Plot 151, Sector -44 , Gurgaon, Haryana - 122003

0124-4843536/4843537

ZO[dot]GURGAON[at]psb[dot]co[dot]in

14

GUWAHATI

SH. RAJEEV KUMAR

42, MG Road, Uzan Bazar, Guwahati -781001

0361-2604627/2512186/
2511964

zo[dot]guwahati[at]psb[dot]co[dot]in

15

HOSHIARPUR

SH. NARESH KUMAR

SCO-23 1st & 2nd Floor, Sant Harchand Singh Longowal Nagar, Chandigarh Road, Hoshiarpur, Punjab – 146 001

01882-502372/503274/
502377

zo[dot]hoshiarpur[at]psb[dot]co[dot]in

16

JAIPUR

SH. SUDHISH BAJPAI

30-31, Mohan Tower, Prince Road, Vidyut Nagar, Ajmer Road, Jaipur, Rajasthan- 302021

0141-2359352/2358350/
2358628

zo[dot]jaipur[at]psb[dot]co[dot]in

17

JALANDHAR

SH. MILIND BUCHKE

Model Town, Jalandhar -144002

0181-5015600

zo[dot]jalandhar[at]psb[dot]co[dot]in

18

KOLKATA

SH. SAMINDER SINGH

14/15, Old Court House Street, Kolkata - 700001

033-22101673/22485867/22485957/
22485967/22485873

zo[dot]kolkata[at]psb[dot]co[dot]in

19

LUCKNOW

SH. SATBIR SINGH

1st Floor,Plot No-CP/47A, Satguru Tower, Sitapur Road Yojana,Sector-E,Janakipuram,Lucknow-226021

0522-2730632/2730633

zo[dot]lucknow[at]psb[dot]co[dot]in

20

LUDHIANA

MS. SHILPA SINHA

Bhai Bala Chowk, 5th floor, Noble Enclave, Ludhiana - 141001Bhai Bala Chowk, 5th floor, Noble Enclave, Ludhiana - 141001

0161-5068000/5068001/2406017

zo[dot]ludhiana[at]psb[dot]co[dot]in

21

MUMBAI

SH. SARBJEET SINGH

Punjab & Sind Bank Mumbai Zonal Office 27/29 Ambalal Doshi Marg Fort Mumbai 400 001

022-222626120/66113501

zo[dot]mumbai[at]psb[dot]co[dot]in

22

NOIDA

SH. MAHESH SABHARWAL

First Floor 1-A , Block C ,Sector 63 Noida(U.P) Pin 201307

0120-4314044/4504155/4314956

zo[dot]noida[at]psb[dot]co[dot]in

23

PANCHKULA

SH. ANIL KUMAR

SCO- 84 -91 Sector 17B Bank Square Chandigarh

0172-5046947

zo[dot]panchkula[at]psb[dot]co[dot]in

24

PATIALA

MS. UPASANA DHAR

Rajbaha Road, Patiala - 147001.

0175-5030800/5030779

zo[dot]patiala[at]psb[dot]co[dot]in

25

VIJAYAWADA

SH.VINAY KHANDELWAL

Zonal Office, Punjab & Sind Bank, H.No.54-14-4C/1, Fourth Floor, R.K Galleria, Service Road, Srinivasanagar Bank Colony, Beside Sweet Magic, Vijayawada, AP. - 520008

0866-2974191/2974192/2974194

zo[dot]vijayawada[at]psb[dot]co[dot]in

Level 3 - Nodal Officer

If the complainant feels dissatisfied with the response received from the zonal manager, then he can approach the nodal officer at the head office of the bank. The contact details of the nodal officer of the bank are as follows:

Nodal Officer for redressal of complaints

Sh. Agam Kumar

Chief Manager

Punjab & Sind Bank,

1st floor, 21, Rajendra Place,

New Delhi - 110008

Landline - 011-25728966

Email ID: ho[dot]complaint[at]psb[dot]co[dot]in

List of head offices of the bank

S.No

Head Office

Address

Phone

E-Mail

1

HO ACCOUNTS & AUDIT DEPARTMENT

1st Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi

011-40175167

ho[dot]accts[at]psb[dot]co[dot]in

2

HO ATM CELL

Institutional Plot no 151,Sector-44,Gurgaon-122003, Haryana-122003

0124-2544106, 0124-2544107

atmcell[at]psb[dot]co[dot]in

3

HO BOARD DEPARTMENT

1st Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi

011-40175174

ho[dot]brd[at]psb[dot]co[dot]in

4

HO CBS CELL

5th Floor, BANK HOUSE, 21 - RAJENDERA PLACE, New Delhi

0124-2544210,11,12,13,14

ho[dot]it_cbs[at]psb[dot]co[dot]in

5

HO CENTRALIZED PENS. PRO. CELL

1st FLOOR, BANK HOUSE, 21 - RAJENDERA PLACE, New Delhi

011-25728966

cppc[at]psb[dot]co[dot]in

6

HO CERSAI CELL

7th FLOOR, BANK HOUSE, 21 - RAJENDERA PLACE, New Delhi

011-25728966

CERSAI_Cell[at]psb[dot]co[dot]in

7

HO CISO CELL

Second floor, 38 / 39 Industrial Area, Naraina- Phase - I New Delhi 110028

011-45095330

Ciso[at]psb[dot]co[dot]in

8

HO CO-LENDING CELL

INSTITUTIONAL AREA, SECTOR -3, STC, ROHINI, DELHI, NEW DELHI - 110 085

011-41435969

cenmarg[at]psb[dot]co[dot]in

9

HO COMPLIANCE DEPARTMENT

Ground Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi

011-40175149

cmplcell[at]psb[dot]co[dot]in

10

HO CREDIT DEPARTMENT

2nd Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi

011-40175100

ho[dot]adv[at]psb[dot]co[dot]in

11

HO CREDIT REVIEW AND MONITORING DEPARTMENT

7th FLOOR, BANK HOUSE, 21 - RAJENDERA PLACE, New Delhi

011-25814039

Ho[dot]cm[at]psb[dot]co[dot]in

12

HO DIGITAL BANKING DEPARTMENT

Second floor, 38 / 39 Industrial Area, Naraina- Phase - I New Delhi 110028

011-43044787,011-44708609

ho[dot]dbd[at]psb[dot]co[dot]in

13

HO FI & BC CELL

Ground Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi

011-40175148

finuid[at]psb[dot]co[dot]in

14

HO FOREIGN EXCHANGE DEPARTMENT

3rd FLOOR, BANK HOUSE, 21 - RAJENDERA PLACE, New Delhi

011-25728462/ 011-25850059

ho[dot]fex[at]psb[dot]co[dot]in

15

HO FRAUD RISK MANAGEMENT DEPARTMENT

Ground Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi

011-40175186

ho[dot]fmd[at]psb[dot]co[dot]in

16

HO GOVT. BUSS. CELL

1st FLOOR, BANK HOUSE, 21 - RAJENDERA PLACE, New Delhi

011-25711120

ho[dot]govtbusiness[at]psb[dot]co[dot]in

17

HO GRIEVANCES REDRESSAL MECHANISM CELL

1st FLOOR, BANK HOUSE, 21 - RAJENDERA PLACE, New Delhi

011-25728966

ho[dot]complaint[at]psb[dot]co[dot]in

18

HO HRD DEPARTMENT

2nd Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi

011-40175190

Ho[dot]hrd[at]psb[dot]co[dot]in

19

HO I.T.DEPARTMENT

Institutional Plot no 151,Sector-44,Gurgaon-122003, Haryana-122003

0124-2544210

ho[dot]it[at]psb[dot]co[dot]in

20

HO INSPECTION and AUDIT DEPARTMENT

6th FLOOR, BANK HOUSE, 21 - RAJENDRA PLACE, New Delhi

011-25786502

ho[dot]insp[at]psb[dot]co[dot]in

21

HO KYC & AML CELL

1st FLOOR, BANK HOUSE, 21 - RAJENDERA PLACE, New Delhi

011-25752501

ho[dot]kycamlcell[at]psb[dot]co[dot]in

22

HO LAW & RECOVERY DEPARTMENT

1st Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi

011-40175182

ho[dot]lr[at]psb[dot]co[dot]in

23

HO LOS CELL

INSTITUTIONAL AREA, SECTOR -3, STC, ROHINI, DELHI, NEW DELHI - 110 085

011-41435969

ho[dot]LOS[at]psb[dot]co[dot]in

24

HO MARKETING & CORE FEE INCOME DEPARTMENT

2nd FLOOR, BANK HOUSE, 21 - RAJENDERA PLACE, New Delhi

011-25823251

ho[dot]mktg[at]psb[dot]co[dot]in

25

HO MIS & DATA GOVERNANCE DEPARTMENT

3rd FLOOR, BANK HOUSE, 21 - RAJENDERA PLACE, New Delhi

011-25728966

miscell[at]psb[dot]co[dot]in

26

HO OPERATIONS DEPARTMENT

1st FLOOR, BANK HOUSE, 21 - RAJENDERA PLACE, New Delhi

011-25726359

ho[dot]god[at]psb[dot]co[dot]in

27

HO PLANNING & DEVELOPMENT DEPARTMENT

Ground Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi

011-40175160

ho[dot]pd[at]psb[dot]co[dot]in

28

HO PREMISES DEPARTMENT

Ground Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi

011-40175143

ho[dot]ga[at]psb[dot]co[dot]in

29

HO PRINTING & STATIONERY DEPARTMENT

C - 7, NEW SABZI MANDI, AZAD PUR, NEW DELHI - 110 033

011-27672429

ho[dot]stationery[at]psb[dot]co[dot]in

30

HO PRIORITY SECTOR ADVANCES DEPARTMENT

1st Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi

011-40175177

ho[dot]ps[at]psb[dot]co[dot]in

31

HO PROVIDENT FUND DEPARTMENT

SIDHARTHA ENCLAVE, ASHRAM CHOWK, NEW DELHI - 110 014

011-42418871/ 011-42418872/ 011-26346640

ho[dot]pf[at]psb[dot]co[dot]in

32

HO PUBLICITY & CORPORATE COMMUNICATION DEPARTMENT

Ground Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi

011-40175146

ho[dot]pr[at]psb[dot]co[dot]in

33

HO RAJBHASHA VIBHAG DEPARTMENT

1st FLOOR, BANK HOUSE, 21 - RAJENDERA PLACE, New Delhi

011-25718988

ho[dot]rajbhasha[at]psb[dot]co[dot]in

34

HO REAL TIME TRANSACTION SYSTEM CELL (RTTS)

3rd FLOOR, BANK HOUSE, 21 - RAJENDERA PLACE, New Delhi

011-25728966

ho[dot]rtts[at]psb[dot]co[dot]in

35

HO RECONCILIATION DEPARTMENT

2nd Floor, A-25, Commercial Centre, Jwala Heri, Paschim Vihar, New Delhi

011-25281112

ho[dot]reconcilation[at]psb[dot]co[dot]in

36

HO RETAIL LENDING DEPARTMENT

1st Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi

011-40175178

ho[dot]retail-lending[at]psb[dot]co[dot]in

37

HO RISK MANAGEMENT DEPARTMENT

2nd Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi

011-40175193

Ho[dot]rmd[at]psb[dot]co[dot]in

38

HO SAM VERTICAL

1st Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi

011-40175165

ho[dot]samvertical[at]psb[dot]co[dot]in

39

HO SECURITY DEPARTMENT

Ground Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi

011-40175152

ho[dot]security[at]psb[dot]co[dot]in

40

HO STAFF ACCOUNTABILITY CELL

Ground Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi

011-40175156

hoinsp[dot]sa[at]psb[dot]co[dot]in

41

HO TRANSFORMATION PROJECTS DEPARTMENT

2nd Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi

011-40175195

ho[dot]tp[at]psb[dot]co[dot]in

42

HO TREASURY DEPARTMENT

3rd FLOOR, BANK HOUSE, 21 - RAJENDERA PLACE, New Delhi

011-25781611/ 011-25728469

ho[dot]imd[at]psb[dot]co[dot]in

43

HO VIGILANCE DEPARTMENT

1st Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi

011-40175163

hovig[at]psb[dot]co[dot]in

44

RECEPTION-CORPORATE OFFICE

Ground Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi

011-40175195

45

STAFF TRAINING COLLEGE

Staff training college, Jaipur Golden Hospital Road, Plot No. 3, Pocket 8, Sector 3, Rohini, Delhi

011-27944401

stc[dot]rohini[at]psb[dot]co[dot]in

After trying out all the above channels, if the customer still does not get a satisfactory solution, he may write to the chairman and managing director of the bank.

Finally, he can take the following actions if not able to find a proper solution at the bank level.

  • He can contact the office of the banking ombudsman located in State Capitals under the RBI Ombudsman Scheme, 2006.
  • Directorate of Public Grievances, Government of India, Cabinet Secretariat, Sansad Marg, New Delhi.
  • District Consumer Forum under the consumer protection Act, 1985.

Disclaimer: Some of the information given in this article are taken from different sources publicly available over the internet. The details hold good as of when this page was written and can change without prior notice due to various reasons. For accurate information at any point of time, please contact the relevant authorities.

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