Punjab & Sind Bank Home Loan Customer Care Number
Last Updated : Nov. 12, 2024, 3:39 p.m.
Punjab and Sind Bank home loan customers can reach the customer care team of the bank through the Punjab & Sind Bank home loan customer care number. The bank also provides multiple other ways to reach its customer care team. If customer grievances and queries are not resolved at the bank level, then you can always escalate the issue to the grievance redressal cell. Let us now read about the bank’s customer care.
Hotlines to Reach Punjab and Sind Bank Home Loan Customer Care
Apart from the Punjab and Sind home loan customer care number, the bank provides few other ways to lodge your grievances and feedback.
Punjab & Sind Bank Home Loan Customer Care Number | 1800-419-8300 |
Online form for complaint registration | https://punjabandsindbank.co.in/module/complaint-lodge-grievence |
Tracking the complaint status | https://punjabandsindbank.co.in/module/complaint-tracking |
Email ID | |
NRI toll free number | 1800 569 5577 |
Dedicated NRI Telephone line | 91-11-25788401 |
Toll free for NRI customers only - This number is toll free. It can be accessed from all landlines and mobile phones of India | 1800 569 5577 |
Landline number for NRI customers only - Accessible from all landlines and mobile phones of India and abroad (Local charges may apply. Kindly check with your service provider) | 120-6038811 |
Email Id for NRIs | |
Postal address for NRIs | Punjab & Sind Bank H.O. Foreign Exchange Department 3rd Floor, 21-Rajendra Place New Delhi-110008 |
Punjab and Sind Home Loan Grievance Redressal Process
The bank has a great and strong grievance redressal process in place to ensure that no customer has his grievances left unresolved.
Level 1 - Branch Manager
The complaint should first be brought to the notice of the branch manager for immediate redressal.
Level 2 - Zonal Manager
If the branch manager does not give you a satisfactory solution, then you can further escalate the issue to the zonal manager.
Here is a list of Zonal offices
S.No | Zone | Zonal Manager | Address | Phone | |
---|---|---|---|---|---|
1 | Amritsar | SH. Kuldip Singh | Hall Bazar , Chowk Phawara, Amritsar-143001 | 0183-5057500/5057509/ | zo[dot]amritsar[at]psb[dot]co[dot]in |
2 | BAREILLY | SH. TARA CHAND MEENA | 97/2, Tulasherpur, Pilibhit Bypass Road, Bareilly, Uttar Pradesh-243005 | 0581-2510513/2421137 | zo[dot]bareilly[at]psb[dot]co[dot]in |
3 | BHATINDA | SH. SUNIL KUMAR | 100 Ft Road, Civil Station. Bhatinda-Punjab Pin Code: 151001 | 0164-5011901/5000280/ | zo[dot]bhatinda[at]psb[dot]co[dot]in |
4 | BHOPAL | SH. RAJESH MALHOTRA | 2nd Floor, Behind SBI, Kolar Road, Akbarpur, Bhopal Pin-462042 | 0755-4243700/ 2557459 | zo[dot]bhopal[at]psb[dot]co[dot]in |
5 | CHANDIGARH | SH. AVINASH KUMAR TIWARI | SCO 84-91, Second Floor , Sector 17-B, Bank Square Chandigarh-160017 | 0172-5046941 | zo[dot]chandigarh[at]psb[dot]co[dot]in |
6 | CHENNAI | SH. GURDEEP | Ist Floor, 770A, Anna Salai, Chennai | 044 28492888/28491935/ | zo[dot]chennai[at]psb[dot]co[dot]in |
7 | DEHRADUN | SH. AKSHIT CHOUDHARY | 30, I & s Building, Mohabbewala, Saharanpur road, Dehradun - 248002 | 0135-2642490/2644281 | zo[dot]dehradun[at]psb[dot]co[dot]in |
8 | Delhi I | SH. AVDHESH NARAIN SINGH | Sidhartha Enclave,Ashram Chowk, New Delhi - 110014 | 011-42058053/42143088 | zo[dot]delhi1[at]psb[dot]co[dot]in |
9 | Delhi II | SH. SANJAY PRAKASH SRIVASTAVA | Second floor, 38 / 39 Industrial Area, Naraina- Phase - I New Delhi 110028 | 011-45095330 | zo[dot]delhi2[at]psb[dot]co[dot]in |
10 | FARIDKOT | SH. ASHISH RANJAN | Red Cross Bhawan, Sadiq Chowk, Faridkot - 151203. | 01639-502077/250375/ | zo[dot]faridkot[at]psb[dot]co[dot]in |
11 | Gandhi Nagar | SH. AMIT NAGAR | Z.O.Gandhi Nagar,Unit No.4, 3rd Floor, Gift Tower One, Gift City, Gandhinagar, Gujarat 382355 | 0796-6740208/6740207/ | zo[dot]gandhinagar[at]psb[dot]co[dot]in |
12 | GURDASPUR | SH. RAKESH KUMAR YADAV | 435/7,Civil Lines, Gurdaspur - 143521 | 01874-500379/500371/ | zo[dot]gurdaspur[at]psb[dot]co[dot]in |
13 | GURGAON | SH. GAGANDEEP SINGH | Zonal Office Gurgaon , Punjab and Sind Bank Institutional Plot 151, Sector -44 , Gurgaon, Haryana - 122003 | 0124-4843536/4843537 | ZO[dot]GURGAON[at]psb[dot]co[dot]in |
14 | GUWAHATI | SH. RAJEEV KUMAR | 42, MG Road, Uzan Bazar, Guwahati -781001 | 0361-2604627/2512186/ | zo[dot]guwahati[at]psb[dot]co[dot]in |
15 | HOSHIARPUR | SH. NARESH KUMAR | SCO-23 1st & 2nd Floor, Sant Harchand Singh Longowal Nagar, Chandigarh Road, Hoshiarpur, Punjab – 146 001 | 01882-502372/503274/ | zo[dot]hoshiarpur[at]psb[dot]co[dot]in |
16 | JAIPUR | SH. SUDHISH BAJPAI | 30-31, Mohan Tower, Prince Road, Vidyut Nagar, Ajmer Road, Jaipur, Rajasthan- 302021 | 0141-2359352/2358350/ | zo[dot]jaipur[at]psb[dot]co[dot]in |
17 | JALANDHAR | SH. MILIND BUCHKE | Model Town, Jalandhar -144002 | 0181-5015600 | zo[dot]jalandhar[at]psb[dot]co[dot]in |
18 | KOLKATA | SH. SAMINDER SINGH | 14/15, Old Court House Street, Kolkata - 700001 | 033-22101673/22485867/22485957/ | zo[dot]kolkata[at]psb[dot]co[dot]in |
19 | LUCKNOW | SH. SATBIR SINGH | 1st Floor,Plot No-CP/47A, Satguru Tower, Sitapur Road Yojana,Sector-E,Janakipuram,Lucknow-226021 | 0522-2730632/2730633 | zo[dot]lucknow[at]psb[dot]co[dot]in |
20 | LUDHIANA | MS. SHILPA SINHA | Bhai Bala Chowk, 5th floor, Noble Enclave, Ludhiana - 141001Bhai Bala Chowk, 5th floor, Noble Enclave, Ludhiana - 141001 | 0161-5068000/5068001/2406017 | zo[dot]ludhiana[at]psb[dot]co[dot]in |
21 | MUMBAI | SH. SARBJEET SINGH | Punjab & Sind Bank Mumbai Zonal Office 27/29 Ambalal Doshi Marg Fort Mumbai 400 001 | 022-222626120/66113501 | zo[dot]mumbai[at]psb[dot]co[dot]in |
22 | NOIDA | SH. MAHESH SABHARWAL | First Floor 1-A , Block C ,Sector 63 Noida(U.P) Pin 201307 | 0120-4314044/4504155/4314956 | zo[dot]noida[at]psb[dot]co[dot]in |
23 | PANCHKULA | SH. ANIL KUMAR | SCO- 84 -91 Sector 17B Bank Square Chandigarh | 0172-5046947 | zo[dot]panchkula[at]psb[dot]co[dot]in |
24 | PATIALA | MS. UPASANA DHAR | Rajbaha Road, Patiala - 147001. | 0175-5030800/5030779 | zo[dot]patiala[at]psb[dot]co[dot]in |
25 | VIJAYAWADA | SH.VINAY KHANDELWAL | Zonal Office, Punjab & Sind Bank, H.No.54-14-4C/1, Fourth Floor, R.K Galleria, Service Road, Srinivasanagar Bank Colony, Beside Sweet Magic, Vijayawada, AP. - 520008 | 0866-2974191/2974192/2974194 | zo[dot]vijayawada[at]psb[dot]co[dot]in |
Level 3 - Nodal Officer
If the complainant feels dissatisfied with the response received from the zonal manager, then he can approach the nodal officer at the head office of the bank. The contact details of the nodal officer of the bank are as follows:
Nodal Officer for redressal of complaints
Sh. Agam Kumar
Chief Manager
Punjab & Sind Bank,
1st floor, 21, Rajendra Place,
New Delhi - 110008
Landline - 011-25728966
Email ID: ho[dot]complaint[at]psb[dot]co[dot]in
List of head offices of the bank
S.No | Head Office | Address | Phone | |
---|---|---|---|---|
1 | HO ACCOUNTS & AUDIT DEPARTMENT | 1st Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi | 011-40175167 | ho[dot]accts[at]psb[dot]co[dot]in |
2 | HO ATM CELL | Institutional Plot no 151,Sector-44,Gurgaon-122003, Haryana-122003 | 0124-2544106, 0124-2544107 | atmcell[at]psb[dot]co[dot]in |
3 | HO BOARD DEPARTMENT | 1st Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi | 011-40175174 | ho[dot]brd[at]psb[dot]co[dot]in |
4 | HO CBS CELL | 5th Floor, BANK HOUSE, 21 - RAJENDERA PLACE, New Delhi | 0124-2544210,11,12,13,14 | ho[dot]it_cbs[at]psb[dot]co[dot]in |
5 | HO CENTRALIZED PENS. PRO. CELL | 1st FLOOR, BANK HOUSE, 21 - RAJENDERA PLACE, New Delhi | 011-25728966 | cppc[at]psb[dot]co[dot]in |
6 | HO CERSAI CELL | 7th FLOOR, BANK HOUSE, 21 - RAJENDERA PLACE, New Delhi | 011-25728966 | CERSAI_Cell[at]psb[dot]co[dot]in |
7 | HO CISO CELL | Second floor, 38 / 39 Industrial Area, Naraina- Phase - I New Delhi 110028 | 011-45095330 | Ciso[at]psb[dot]co[dot]in |
8 | HO CO-LENDING CELL | INSTITUTIONAL AREA, SECTOR -3, STC, ROHINI, DELHI, NEW DELHI - 110 085 | 011-41435969 | cenmarg[at]psb[dot]co[dot]in |
9 | HO COMPLIANCE DEPARTMENT | Ground Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi | 011-40175149 | cmplcell[at]psb[dot]co[dot]in |
10 | HO CREDIT DEPARTMENT | 2nd Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi | 011-40175100 | ho[dot]adv[at]psb[dot]co[dot]in |
11 | HO CREDIT REVIEW AND MONITORING DEPARTMENT | 7th FLOOR, BANK HOUSE, 21 - RAJENDERA PLACE, New Delhi | 011-25814039 | Ho[dot]cm[at]psb[dot]co[dot]in |
12 | HO DIGITAL BANKING DEPARTMENT | Second floor, 38 / 39 Industrial Area, Naraina- Phase - I New Delhi 110028 | 011-43044787,011-44708609 | ho[dot]dbd[at]psb[dot]co[dot]in |
13 | HO FI & BC CELL | Ground Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi | 011-40175148 | finuid[at]psb[dot]co[dot]in |
14 | HO FOREIGN EXCHANGE DEPARTMENT | 3rd FLOOR, BANK HOUSE, 21 - RAJENDERA PLACE, New Delhi | 011-25728462/ 011-25850059 | ho[dot]fex[at]psb[dot]co[dot]in |
15 | HO FRAUD RISK MANAGEMENT DEPARTMENT | Ground Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi | 011-40175186 | ho[dot]fmd[at]psb[dot]co[dot]in |
16 | HO GOVT. BUSS. CELL | 1st FLOOR, BANK HOUSE, 21 - RAJENDERA PLACE, New Delhi | 011-25711120 | ho[dot]govtbusiness[at]psb[dot]co[dot]in |
17 | HO GRIEVANCES REDRESSAL MECHANISM CELL | 1st FLOOR, BANK HOUSE, 21 - RAJENDERA PLACE, New Delhi | 011-25728966 | ho[dot]complaint[at]psb[dot]co[dot]in |
18 | HO HRD DEPARTMENT | 2nd Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi | 011-40175190 | Ho[dot]hrd[at]psb[dot]co[dot]in |
19 | HO I.T.DEPARTMENT | Institutional Plot no 151,Sector-44,Gurgaon-122003, Haryana-122003 | 0124-2544210 | ho[dot]it[at]psb[dot]co[dot]in |
20 | HO INSPECTION and AUDIT DEPARTMENT | 6th FLOOR, BANK HOUSE, 21 - RAJENDRA PLACE, New Delhi | 011-25786502 | ho[dot]insp[at]psb[dot]co[dot]in |
21 | HO KYC & AML CELL | 1st FLOOR, BANK HOUSE, 21 - RAJENDERA PLACE, New Delhi | 011-25752501 | ho[dot]kycamlcell[at]psb[dot]co[dot]in |
22 | HO LAW & RECOVERY DEPARTMENT | 1st Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi | 011-40175182 | ho[dot]lr[at]psb[dot]co[dot]in |
23 | HO LOS CELL | INSTITUTIONAL AREA, SECTOR -3, STC, ROHINI, DELHI, NEW DELHI - 110 085 | 011-41435969 | ho[dot]LOS[at]psb[dot]co[dot]in |
24 | HO MARKETING & CORE FEE INCOME DEPARTMENT | 2nd FLOOR, BANK HOUSE, 21 - RAJENDERA PLACE, New Delhi | 011-25823251 | ho[dot]mktg[at]psb[dot]co[dot]in |
25 | HO MIS & DATA GOVERNANCE DEPARTMENT | 3rd FLOOR, BANK HOUSE, 21 - RAJENDERA PLACE, New Delhi | 011-25728966 | miscell[at]psb[dot]co[dot]in |
26 | HO OPERATIONS DEPARTMENT | 1st FLOOR, BANK HOUSE, 21 - RAJENDERA PLACE, New Delhi | 011-25726359 | ho[dot]god[at]psb[dot]co[dot]in |
27 | HO PLANNING & DEVELOPMENT DEPARTMENT | Ground Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi | 011-40175160 | ho[dot]pd[at]psb[dot]co[dot]in |
28 | HO PREMISES DEPARTMENT | Ground Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi | 011-40175143 | ho[dot]ga[at]psb[dot]co[dot]in |
29 | HO PRINTING & STATIONERY DEPARTMENT | C - 7, NEW SABZI MANDI, AZAD PUR, NEW DELHI - 110 033 | 011-27672429 | ho[dot]stationery[at]psb[dot]co[dot]in |
30 | HO PRIORITY SECTOR ADVANCES DEPARTMENT | 1st Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi | 011-40175177 | ho[dot]ps[at]psb[dot]co[dot]in |
31 | HO PROVIDENT FUND DEPARTMENT | SIDHARTHA ENCLAVE, ASHRAM CHOWK, NEW DELHI - 110 014 | 011-42418871/ 011-42418872/ 011-26346640 | ho[dot]pf[at]psb[dot]co[dot]in |
32 | HO PUBLICITY & CORPORATE COMMUNICATION DEPARTMENT | Ground Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi | 011-40175146 | ho[dot]pr[at]psb[dot]co[dot]in |
33 | HO RAJBHASHA VIBHAG DEPARTMENT | 1st FLOOR, BANK HOUSE, 21 - RAJENDERA PLACE, New Delhi | 011-25718988 | ho[dot]rajbhasha[at]psb[dot]co[dot]in |
34 | HO REAL TIME TRANSACTION SYSTEM CELL (RTTS) | 3rd FLOOR, BANK HOUSE, 21 - RAJENDERA PLACE, New Delhi | 011-25728966 | ho[dot]rtts[at]psb[dot]co[dot]in |
35 | HO RECONCILIATION DEPARTMENT | 2nd Floor, A-25, Commercial Centre, Jwala Heri, Paschim Vihar, New Delhi | 011-25281112 | ho[dot]reconcilation[at]psb[dot]co[dot]in |
36 | HO RETAIL LENDING DEPARTMENT | 1st Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi | 011-40175178 | ho[dot]retail-lending[at]psb[dot]co[dot]in |
37 | HO RISK MANAGEMENT DEPARTMENT | 2nd Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi | 011-40175193 | Ho[dot]rmd[at]psb[dot]co[dot]in |
38 | HO SAM VERTICAL | 1st Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi | 011-40175165 | ho[dot]samvertical[at]psb[dot]co[dot]in |
39 | HO SECURITY DEPARTMENT | Ground Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi | 011-40175152 | ho[dot]security[at]psb[dot]co[dot]in |
40 | HO STAFF ACCOUNTABILITY CELL | Ground Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi | 011-40175156 | hoinsp[dot]sa[at]psb[dot]co[dot]in |
41 | HO TRANSFORMATION PROJECTS DEPARTMENT | 2nd Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi | 011-40175195 | ho[dot]tp[at]psb[dot]co[dot]in |
42 | HO TREASURY DEPARTMENT | 3rd FLOOR, BANK HOUSE, 21 - RAJENDERA PLACE, New Delhi | 011-25781611/ 011-25728469 | ho[dot]imd[at]psb[dot]co[dot]in |
43 | HO VIGILANCE DEPARTMENT | 1st Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi | 011-40175163 | hovig[at]psb[dot]co[dot]in |
44 | RECEPTION-CORPORATE OFFICE | Ground Floor,Block 3,NBCC Complex, East Kidwai Nagar, New Delhi | 011-40175195 | |
45 | STAFF TRAINING COLLEGE | Staff training college, Jaipur Golden Hospital Road, Plot No. 3, Pocket 8, Sector 3, Rohini, Delhi | 011-27944401 | stc[dot]rohini[at]psb[dot]co[dot]in |
After trying out all the above channels, if the customer still does not get a satisfactory solution, he may write to the chairman and managing director of the bank.
Finally, he can take the following actions if not able to find a proper solution at the bank level.
- He can contact the office of the banking ombudsman located in State Capitals under the RBI Ombudsman Scheme, 2006.
- Directorate of Public Grievances, Government of India, Cabinet Secretariat, Sansad Marg, New Delhi.
- District Consumer Forum under the consumer protection Act, 1985.
Disclaimer: Some of the information given in this article are taken from different sources publicly available over the internet. The details hold good as of when this page was written and can change without prior notice due to various reasons. For accurate information at any point of time, please contact the relevant authorities.
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