Axis Bank Debit Card PIN Generation

Last Updated : April 16, 2025, 6:46 p.m.

You can now generate or reset your Axis Bank Debit Card PIN anytime, anywhere, using multiple hassle-free and secure options. Whether you prefer visiting the nearest Axis Bank ATM, using the Axis Mobile app, logging in through Internet Banking, or calling Axis Bank Phone Banking, the bank ensures a seamless experience. These methods are designed to provide convenience, enhanced security, and flexibility to help you activate your debit card or change your PIN without the need to visit a branch.

If you are an Axis Bank Savings Account holder, you can use any of the above-mentioned methods to generate or reset your Debit Card PIN, providing you with a seamless and secure banking experience.

6 Best Ways to Generate Axis Bank Debit Card PIN

Generating Axis Bank ATM Debit Card PIN through an ATM

You can easily generate or reset your Axis Bank Debit Card PIN using any Axis Bank ATM by following the steps below:

Step 1: Insert your Axis Bank Debit Card into any Axis Bank ATM and choose the “Set PIN” option from the screen. An activation passcode will be sent to your registered mobile number upon selecting this option.

Note: If your mobile number is not registered, you can do so at the nearest Axis Bank ATM by selecting the ‘SMS Banking Registration/Update’ menu after inserting your card and entering your existing PIN. Alternatively, you can visit your nearest Axis Bank branch for assistance.

Step 2: Enter Account Details- On the next screen, enter the following details:

• Your registered mobile number
• Date of Birth (as per bank records)
• The activation passcode received via SMS

Important: To use this feature, your mobile number and Date of Birth must be updated in the bank’s records. If they are not registered, please visit the nearest Axis Bank branch to update them.

Step 3: Set Your New PIN - Once the system verifies the above information, you will be prompted to create a new 4-digit Debit Card PIN. Enter and confirm your desired PIN to complete the process.

For Joint Account Holders: Please enter the Date of Birth of the primary account holder to generate or reset the Debit Card PIN for any joint account holder's card.

Generating Your Debit Card PIN through Axis Bank Mobile Banking App

You can conveniently generate or reset your Debit Card PIN anytime using the Axis Mobile Banking App. Follow the step-by-step guide below:

Step 1: Log in to the Axis Mobile App and tap the menu icon (Home button) located at the top-left corner of the screen.

Step 2: Navigate to ‘Banking’ and then select ‘Services’ from the submenu.

Step 3: Tap on the ‘Debit Card’ option and choose ‘Set/Reset PIN’.

Step 4: Select the debit card you wish to update.

• Enter your new 4-digit PIN
• Re-enter the 4-digit PIN to confirm
• Enter your MPIN for authentication

Once the details are verified, your debit card PIN will be instantly updated to the new one set by you.

Generating Your Debit Card PIN through Axis Bank Internet Banking

You can easily set or reset your Axis Bank Debit Card PIN anytime through Internet Banking. Follow the steps below for a quick and secure PIN generation process:

Step 1: Visit the Axis Bank Internet Banking portal and log in with your credentials.

Step 2: On the dashboard, navigate to Cards → Debit Cards → Change PIN.

Step 3: Enter your new 4-digit PIN, re-enter it to confirm, and click on ‘Confirm’.

Step 4: You’ll receive a 6-digit OTP on your registered mobile number. Enter the OTP to authenticate the request.

Step 5: Once verified, a confirmation message will appear on the screen saying “PIN set successfully”, and you’ll also receive an SMS notification.

Alternatively, customers can go to the ‘Services’ tab, select ‘Debit Card’, and then choose ‘Change PIN’ to update their card PIN.

Your Axis Bank Debit Card PIN will be updated instantly and ready for use.

Generating Your Debit Card PIN through Axis Bank Phone Banking

Axis Bank offers a convenient way to generate your debit card PIN using Phone Banking, which is a simple 2-step process involving the generation of an Activation Passcode, followed by PIN setup.

Step 1: Get the Activation Passcode

• Call Axis Bank Phone Banking at 1860-419-5555 or 1860-500-5555 using your mobile number registered with the bank.
• Select Option 1 (Banking Account Information), then Option 4 (Debit Card Services), and proceed to ‘Generate PIN’.
• When prompted, select Option 1 to generate your activation passcode.
• You’ll be asked to enter your card number, expiry date, and Date of Birth for verification.
• Once verified, the activation passcode will be sent instantly via SMS to your registered mobile number.

Note: The activation passcode is a temporary code and not your actual Debit Card PIN. It is a temporary code required to generate your actual PIN.

Step 2: Use the Activation Passcode to Set Your PIN

• Call the customer service number again from your registered mobile number.
• Once again, choose Option 1 → Option 4 → Generate PIN.
• This time, select Option 2 – If you have already received your activation passcode.
• Enter your card number, expiry date, Date of Birth, and the passcode received via SMS.
• Once validated, you can set your new 4-digit ATM PIN.
• Your newly generated PIN will be confirmed over the call and also sent via SMS.

Important Notes:

• Ensure your mobile number and Date of Birth are registered with Axis Bank to use this facility. Visit the nearest Axis Bank branch for assistance if they are not updated.
• During online transactions, Axis Bank offers two methods for using One-Time Passwords (OTP):
  • OTP generated at the time of the transaction
  • Pre-generated OTP before the transaction

This Phone Banking service offers a secure, branch-free method to activate and manage your Axis Bank Debit Card PIN at your convenience.

Generate an ATM PIN via Customer Care

Step 1: Dial the customer care helpline number from your registered mobile number.

Step 2: Choose your preferred language, then navigate to the ATM and Prepaid Services section.

Step 3: Verify your identity by answering security questions or providing details such as your bank account number, debit card number, or OTP.

Step 4: Follow the IVR instructions carefully. An OTP will be sent to your registered mobile number, which can be used to set your debit card PIN at any nearby ATM.

Create an Axis Bank Debit Card PIN Using SMS?

You can initiate the debit card PIN generation process via SMS by using the bank’s designated message format and number.

• Send the specific SMS code (as defined by your bank) from your registered mobile number to the appropriate number to receive an OTP.

Note: Although the PIN generation process starts via SMS, you will still need to visit any nearby ATM to complete the process by setting your 4-digit PIN.

Important Things to Keep in Mind When Generating Your Debit Card PIN

• Check for Time Limits:
  Some banks may set a specific time window for generating or activating your new debit card PIN. Make sure to complete the process within the given timeframe to avoid any delays or inconvenience.

• Create a Strong and Memorable PIN:
  Choose a 4-digit PIN that is both secure and easy for you to remember. Avoid using predictable numbers such as your birthdate, anniversary, or repeating digits like "1111" or "1234".

• Keep Your PIN Confidential:
  Never share your PIN with anyone—not even with family members, friends, or bank employees. Always ensure privacy while entering your PIN, especially in public places or crowded ATMs.

• Stay Alert Against Scams:
  Be cautious of phishing attempts. Banks will never ask for your PIN through emails, phone calls, or text messages. Only enter your PIN on official and secure platforms.
  
• Memorize Your PIN:
  Avoid writing down your PIN or saving it on your phone or in your wallet. If you happen to forget it, contact your bank immediately to request a PIN reset through official channels.

Summary

Axis Bank offers multiple convenient, secure, and user-friendly methods for generating or resetting your debit card PIN. Whether you prefer using the Axis Bank ATM, Internet Banking, Mobile App, or Phone Banking, the entire process is designed to be quick, seamless, and accessible from anywhere. With features like activation passcodes, OTP-based authentication, and easy-to-follow steps, customers can safely manage their debit card PIN without needing to visit a branch. Just ensure your mobile number and other account details are registered and up to date for a smooth experience. You can also check your balance by dialing the Axis Bank Balance Check number 09223011300 from your registered mobile number. By following the right procedure, you can activate your debit card and set your PIN in just a few minutes, anytime, at your convenience.