HDFC Bank Whatsapp Banking

Last Updated : May 9, 2025, 5:29 p.m.

HDFC Bank introduced WhatsApp Banking to provide a convenient, secure, and 24/7 accessible platform for customers to manage their savings account banking needs. Launched to enhance digital banking, it allows users to access over 200 services through a chat-based interface on WhatsApp. Initially introduced around 2020 with basic services, it was revamped in August 2022 as "HDFC Bank ChatBanking" with a more intuitive AI-powered chatbot, offering expanded digital self-service options.

This service reflects HDFC Bank's push toward digitalization, offering a user-friendly, anytime banking solution.

HDFC Bank Whatsapp Banking Number

• To start using the service for HDFC Savings account , save the official HDFC Bank WhatsApp number: +91 70700 22222

How to Use HDFC Bank Whatsapp Banking?

To use HDFC Bank WhatsApp Banking, follow these steps:

1. Save the Official Number:
   • Add HDFC Bank’s WhatsApp number, +91 7070022222, to your phone contacts.
2. Register:
   • Open WhatsApp and send "Hi" or "Register" from your bank-registered mobile number.
   • Provide the last 4 digits of your Customer ID, credit card, or loan account number (as prompted).
   • Enter the OTP sent via SMS to complete registration.
3. Access Services:
   • Once registered, type "Hi" or select options from the chatbot’s menu to explore services.
   • Use simple commands or follow prompts to:
     • Check savings account balance or mini-statement.
     • View credit card details (e.g., outstanding balance, reward points).
     • Apply for loans or request a chequebook.
     • Get IFSC codes, pre-approved offers, or product information.
   • Services are available in English and Hindi.
4. Security:
   • Ensure you use the registered mobile number. The platform is end-to-end encrypted, and sensitive actions require OTP authentication.
5. Deactivate (if needed):
   • Send "De-register" or "UNSUB" to 7070022222.
   • For lost phones, call 1860 267 6161 to deregister.

HDFC Bank Whatsapp Banking Services

After activation, you can access a range of services, including:

• Account Services :
  
  • HDFC Balance Enquiry
    
  • Recent Transactions
    
  • Account Statement
    
  • Cheque Book Request
    
  • Stop Cheque Payment
    
  • Update Email ID
    
  • Address Change
    
• Card Services :
  
  • Credit Card Summary
    
  • Debit Card PIN Change
    
  • Report Lost or Stolen Card
    
  • Apply for New Credit Card
    
• Loan Services :
  
  • Loan Account Details
    
  • EMI Schedule
    
  • Apply for New Loan
    
• Deposits :
  
  • Open Fixed Deposit
    
  • Recurring Deposit Details
    
• Other Services :
  
  • Locate Nearest ATM or Branch
    
  • FASTag Recharge
    
  • Invest in Mutual Funds
    
  • Apply for Demat or NPS
    
  • Personalized Offers

HDFC Bank Whatsapp Number for Balance Enquiry

HDFC Balance check on WhatsApp -

1. Save the Number: Add +91 70700 22222 to your phone contacts.
   
2. Initiate Chat: Open WhatsApp and send a message saying “Hi” to this number.
   
3. Complete Registration:
   
   • For Account Holders: Input the One-Time Password (OTP) sent to your registered mobile number.
     
   • For Credit Card or Loan Customers: Input the last 4 digits of your Credit Card or Loan Account number, followed by the OTP.
     

Once registered, you can inquire about your account balance by typing:

• “What’s my balance?”
  
• “Account balance”
  
• “Balance enquiry”

The system will respond with your current account balance.