IDBI Bank Whatsapp Banking

Last Updated : May 13, 2025, 12:58 p.m.

IDBI Bank, a prominent private sector bank in India owned by the Life Insurance Corporation of India, offers WhatsApp Banking to provide customers with a seamless, secure, and 24/7 accessible platform for essential banking services. Launched in October 2020, this service allows both existing customers and non-customers to interact with the bank via WhatsApp, leveraging end-to-end encryption for secure communication. The initiative reflects IDBI Bank’s commitment to digital innovation and customer convenience, enabling users to access banking services remotely from the comfort of their homes.

With IDBI Bank savings account WhatsApp Banking, customers can interact with the bank’s official WhatsApp number and avail of various banking services using a chat-based interface. This digital initiative is aimed at improving customer experience by making banking accessible anytime, anywhere, using the WhatsApp platform.

IDBI Bank Whatsapp Banking Number

The IDBI Bank WhatsApp Banking Number is +918860045678.

Save this number in your contacts and send “Hi” from your registered mobile number to start using services for savings accounts like balance enquiry, mini statements, chequebook requests, and more. Complete registration by verifying the OTP sent to your registered number.

How to Activate and Use IDBI Bank Whatsapp Banking?

To activate and use IDBI Bank WhatsApp Banking, follow these steps:

Activate IDBI Bank WhatsApp Banking

1. Save the Official Number:
   • Add +918860045678 to your phone’s contact list as “IDBI WhatsApp Banking.”
2. Initiate Registration:
   • Open WhatsApp and send “Hi” to +918860045678 from your mobile number registered with IDBI Bank.
3. OTP Verification:
   • You’ll receive a one-time password (OTP) on your registered mobile number.
   • Enter the OTP in the WhatsApp chat as prompted to verify your identity.
4. Accept Terms:
   • Agree to the terms and conditions provided by the chatbot to complete registration.
5. Confirmation:
   • Once verified, you’ll receive a welcome message confirming that WhatsApp Banking is activated.

Use IDBI Bank WhatsApp Banking

1. Start a Chat:
   • Send “Hi” to +918860045678 from your registered mobile number to access the chatbot menu.
   • For subsequent uses, you can directly send the service number (e.g., “1” for a balance enquiry) without sending “Hi.”

IDBI Bank Whatsapp Banking Services

1. Account Balance Enquiry
   IDBI Balance Check
   
2. Mini Statement
   View the last 5 transactions on your account.
   
3. Request for ChequeBook
   Request a new chequebook for your account.
   
4. ATM/Branch Locator
   Locate the nearest IDBI Bank ATM or branch.
   
5. Account Statement Request
   Request an account statement to be emailed to you.
   
6. Block Debit/Credit Card
   Block your debit or credit card if it’s lost or stolen.
   
7. Loan Information
   Get details about available loans and their interest rates.
   
8. Fixed Deposit/RD Information
   Inquire about fixed deposit or recurring deposit options and rates.
   
9. Product and Service Inquiries
   Get information about various banking products like loans, insurance, etc.

IDBI Bank Whatsapp Number for Balance Enquiry

To Check Your Balance via WhatsApp Banking:

1. Save the number +91 70456 78900 in your contacts.
   
2. Open WhatsApp and send “Hi” to this number.
   
3. You will receive a menu of available services.
   
4. Reply with the option for Balance Enquiry (usually 1 or the corresponding number).
   
5. You will get an instant message with your account balance.