Dhanlaxmi Bank Home Loan Customer Care Number

Last Updated : Nov. 4, 2024, 12:52 p.m.

Dhanlaxmi Bank home loan customers can reach the customer care team of the bank through the Dhanlaxmi Bank home loan customer care number - 044 42413000. This number is available 24/7.

Other Ways to Contact Dhanlaxmi Bank Customer Care

• Through SMS Banking

You can give a missed call to the following numbers for the following services:

• SMS with account balance: +91-80-67747700
• Account e-statement of previous 3 months sent to your registered email address: +91-80-67747711
• To verify one day’s account e-statement sent to your registered email address - +91-80-67747733
• To Enable or disable bank debit card - +91-88-93553553.
• Email: [email protected]
• Postal address: You can write to the bank at the following addresses:

Registered office

Dhanlaxmi Bank Ltd.
Dhanalakshmi Buildings

P.B No.9 , Naickanal,
Thrissur.
Kerala - 680001

Phone number: 0487-2999711

Corporate office

Dhanlaxmi Bank Ltd.,

Corporate Office,

Punkunnam,

Thrissur,

Kerala-680002

Phone number: 0487-7107100

You can also write to the respective administrative offices where you have your account. The bank has administrative offices at Trivandrum, Delhi, Ernakulam, Mumbai, Kozhikode, Chennai, Thrissur, and Hyderabad. For contact details check the link: https://www.dhanbank.com/contact-us/ . At the highest point of the escalation matrix are the CEO and the compliance officer whom you can contact if you do not get a proper response from the corporate office, registered office, customer care, and administrative offices. Their details are shared in the same link https://www.dhanbank.com/contact-us/ .

Points to be Noted:

• Phone banking services are available 24/7
• You do not require any registration to avail phone banking services
• You can just send an SMS to 5676751 with the message ‘HL’ to know information regarding home loans .

Grievance Redressal for Home Loan Customers

Level 1: You can raise your grievances or queries with the customer care cell by calling the toll free number- 1800-425-1747 or the landline number 044-42413000. Else you can write to [email protected].

Level 2: If you do not get a satisfactory response, please contact the appropriate regional nodal officers

The details of the regional nodal officers are as given below:

Contact details of Regional nodal officers or Grievance Redressal

Level 3: If you do not get a satisfactory response for your grievance or query from the regional nodal officer, then, you can escalate the issue to the corporate office @ [email protected]. The contact details of the principal nodal officer are as follows:

Shri John Varughese

General Manager

Dhanlaxmi Bank Ltd.

Corporate office, Punkunnam, Thrissur, Kerala - 680002

Telephone number: 0487 - 7107151

Disclaimer: Some of the information given in this article are taken from different sources publicly available over the internet. The details hold good as of when this page was written and can change without prior notice due to various reasons. For accurate information at any point of time, please contact the relevant authorities.