Indian Overseas Bank Home Loan Customer Care Number

Last Updated : Nov. 6, 2024, 2:51 p.m.

Indian Overseas Bank home loan customers can contact the bank through the Indian Overseas Bank home loan customer care number. Let us now review in detail about the various numbers provided to contact the bank and also about the grievance redressal process.

Contact Centre Numbers To Reach IOB Customer Care

Phone banking services are available 24/7 and no registration is required to avail these services.

Other Hotlines to Contact IOB Home Loan Customer Care

To raise any queries or grievances or give feedback regarding IOB home loans , you can contact the bank through the following mediums.

• • Email: Send an email to [email protected]
  • Mobile Banking: You can contact the bank's customer care support through the IOBMobile app
    
• Post: You can write to Central Office Address: 762/763, IOB, Anna Salai, Chennai, Tamil Nadu-600002
  
• For queries related to home loans, contact

Shri Parameswaran R

Assistant General Manager

Phone number: 044-71729765

Fax number: 044-71729766

• Social Media: You can reach the bank through social media platforms like Instagram, Facebook, and Twitter. You can find information about the latest announcements made by the bank on their banking services and products.
  
• Online: You can contact the customer care team through the other options provided in https://www.iob.in/Reach-us

Indian Overseas Bank Grievance Redressal

If you are not happy with the services offered by the bank, then you can go through the grievance redressal process.

Step 1: Get in touch with the manager of the branch where you have your account. You can make a call over phone or register the complaint in the complaint register held by the branch manager. The turnaround time given to the branch manager to provide a resolution is 7 days.

Step 2: If you are not happy with the solution offered by the branch manager, you can approach the regional manager or send an email. You will get a response within 7 days. Here is the link containing the details regarding the regional nodal officers: https://www.iob.in/uploads/CEDocuments/RegionalNodalofficerason0702.pdf

Step 3: If the regional manager also does not resolve your complaint successfully, then you can send an email to the general manager, customer service department. The general manager is the nodal officer, public grievances at the Central office. You can expect to get a resolution within 7 days.

Step 4: If you are not yet content with the solution offered for your grievance, you can get in touch with the internal ombudsman of the bank. The details are as given below:

Mr. Hari Raman (Deputy General Manager & HOD-CSD)

Telephone No.: 044-2851-9511

E-Mail ID: [email protected]

Address:

Indian Overseas Bank, Central Office

Customer Service Department, 5th Floor, Annexure Building,

763, Anna Salai, Mount Road, Chennai-600002

Step 5: Even after contacting all these people, if you do not get a satisfactory response, then you can contact the banking ombudsman appointed by RBI under the banking ombudsman scheme 2006.

Disclaimer: Some of the information given in this article are taken from different sources publicly available over the internet. The details hold good as of when this page was written and can change without prior notice due to various reasons. For accurate information at any point of time, please contact the relevant authorities.