Canara Bank Mobile Banking

Last Updated : May 2, 2025, 4:41 p.m.

Canara Bank Mobile Banking, offered through the Canara ai1 app, is a secure and user-friendly platform that enables customers to manage their finances conveniently from their smartphones. Available on Android (version 4.4+) and iOS (version 13.0+), the app provides 24/7 access to a wide range of services, including balance checks, fund transfers (IMPS, NEFT, RTGS, UPI), bill payments, mobile/DTH recharges, fixed deposit creation, loan applications, and debit card management.

With robust security features like a 5-digit Passcode, biometric authentication (fingerprint/face ID), and OTP verification, it ensures safe transactions. Designed for Savings, Current, and NRE/NRO account holders, the app requires a registered mobile number and an active internet connection (GPRS/2G/3G/4G). The service is free, though standard data charges may apply, offering a seamless banking experience on the go.

Types of Canara Bank Mobile Banking

The types of Canara Bank mobile banking are as follows -

Canara Bank Mobile Banking Registration

Below is the Step-by-Step Guide to Register for Canara Bank Mobile Banking:

1. Download the Canara ai1 Mobile Banking App

• Visit the Google Play Store or Apple App Store.
  
• Search for “Canara ai1” and install the official app.​

2. Launch the App and Grant Permissions

• Open the app and provide the necessary permissions, such as access to SMS and location.​

3. Mobile Number Verification

• Select the SIM slot associated with your Registered Mobile Number (RMN).
  
• The app will send an SMS for verification; ensure you have sufficient balance to send SMS.
  
• An OTP will be sent to your RMN; it will be auto-read and verified by the app.​

4. Set Up Login Passcode

• Create a 5-digit numeric Passcode for logging into the app.
  
• Confirm the Passcode and accept the Terms & Conditions.​

5. Activate Mobile Banking Services

• After logging in, activate your account using one of the following methods:
  
  • Debit Card: Enter your 16-digit debit card number, expiry date, and ATM PIN.
    
  • Aadhaar Number: Enter your 12-digit Aadhaar number and verify with OTP.
    
  • Internet Banking: Use your Internet Banking credentials for activation.
    
  • Activation Code: Obtain an activation code from your branch and enter it in the app.​

6. Set MPIN for Transactions

• Create a 6-digit MPIN to authorize all financial transactions within the app.
  
• Confirm the MPIN to complete the setup.

Process to Login Canara Bank Mobile Banking App

To log in to the Canara Bank Mobile Banking App , follow these steps:

1. Open the App: Launch the Canara ai1 app on your smartphone. Ensure it’s downloaded from the Google Play Store (Android, version 4.4 or above) or App Store (iOS, version 13.0 or above).
2. Enter Passcode: Input your 5-digit numeric Passcode set during registration for login.
3. Authenticate (if prompted):
   • For first-time login on a new device or periodic security checks, enter the OTP sent to your registered mobile number.
   • If biometric authentication is enabled, use fingerprint or face ID (optional, set up during registration).
4. Access Dashboard: Once authenticated, you’ll be directed to the app’s dashboard, where you can access services like balance checks, fund transfers, and bill payments.

Canara Bank Whatsapp Mobile Banking

To Activate Canara Bank WhatsApp Banking

1. Save Official Number:
   Save +91 88866 88666 in your contacts as Canara Bank WhatsApp Banking .
   
2. Start Chat:
   Open WhatsApp, go to the saved contact, and send “Hi”.
   
3. Authenticate:
   You’ll receive a menu with a list of services. Select the required option by replying with the appropriate number or keyword.

Benefits of Canara Bank Mobile Banking

Some of the benefits of Canara Bank mobile banking are -

• The personal touch to the application makes it an excellent option for the user.
• E transactions are safer and users can also track multiple cards with the help of the mobile banking application.
• Discounts and cashbacks can be enjoyed easily on the mobile application.
• With the mobile banking application, managing one's account is a one-click process that takes no extra effort
• Mobile banking applications also help the user to enable SMS banking that can be used even without the internet.

Uses of Canara Bank Mobile Banking App

Some of the uses of Canara Bank mobile banking application are -

How to Reset the Password of Canara Bank Mobile Banking?

To reset the password for Canara Bank Mobile Banking, follow these steps:

Resetting Passcode

1. Open the App: Launch the Canara ai1 app on your smartphone.
2. Select Forgot Passcode: On the login screen, tap the ‘Forgot Passcode’ option.
3. Enter Customer ID: Input your Customer ID (found on your passbook, chequebook, or via customer care).
4. Verify OTP: Enter the OTP sent to your registered mobile number. (Note: OTP is auto-read on Android; iOS requires manual entry.)
5. Set New Passcode: Create a new 5-digit numeric Passcode and re-enter it to confirm.
6. Submit: Tap ‘Submit’ or ‘Confirm’ to complete the reset process. You’ll receive a confirmation message.

Resetting MPIN (Transaction PIN)

1. Log In to the App: Open the Canara ai1 app and log in using your Passcode or biometric authentication.
2. Go to Settings: Navigate to the ‘Settings’ or ‘Security’ section from the app’s menu.
3. Select Reset MPIN: Choose the ‘Reset MPIN’ or ‘Change MPIN’ option.
4. Authenticate:
   • Enter your Customer ID or Debit Card details (16-digit card number, PIN, expiry date).
   • Alternatively, verify using an OTP sent to your registered mobile number.
5. Set New MPIN: Create a new 4-digit MPIN and re-enter it to confirm.
6. Submit: Save the changes to update your MPIN. You’ll receive a confirmation message.

Via Internet Banking

1. Visit Canara Bank Website: Go to https://canarabank.com and select ‘Net Banking’ > ‘Retail Login’.
2. Log In: Enter your User ID and Password for internet banking.
3. Reset MPIN:
   • Navigate to ‘Services’ or ‘Mobile Banking Settings’.
   • Select ‘Reset MPIN’ and authenticate with OTP or debit card details.
   • Set a new 4-digit MPIN and confirm.
4. Submit: Save changes to update your MPIN.

If You Can’t Reset Online

• Visit a Branch:
  • If you lack debit card details, internet banking access, or face issues (e.g., unregistered mobile number), visit your Canara Bank branch.
  • Submit a Mobile Banking Password Reset Form
  • Provide your Customer ID, account details, and ID proof for verification.
  • The branch will reset your Passcode/MPIN or unlock your account if blocked due to multiple incorrect attempts.
• Contact Customer Care:
  • Call 1800 1030, 1800 425 0018, or +91-80-22064232 (charges apply for non-toll-free).
  • Provide your Customer ID and account details. Customer care may guide you to the branch for certain resets.

Canara Bank Mobile Banking Transaction Limit

The transaction limits for Canara Bank mobile banking are as follows -