Indian Overseas Bank UPI

Last Updated : July 16, 2025, 3:37 p.m.

The Indian Overseas Bank (IOB) offers a Unified Payments Interface (UPI) service through its BHIM IOB UPI app, enabling customers to make seamless, secure, and instant digital transactions using their smartphones. This guide covers the key features, registration process, transaction methods, limits, and customer support for the BHIM IOB UPI app, along with frequently asked questions.

Features and Benefits of Indian Overseas Bank UPI App

The BHIM IOB UPI app provides a user-friendly platform for digital payments with the following features and benefits:

• Instant Transactions : Transfer funds instantly between bank accounts, available 24/7, including holidays.
• Secure Payments : Utilizes a Virtual Payment Address (VPA) to send and receive money without sharing sensitive bank details, ensuring safety.
• Multiple Account Linkage : Link multiple IOB accounts or accounts from other banks to a single VPA for flexible transactions.
• QR Code Payments : Pay merchants or individuals by scanning QR codes, simplifying transactions.
• Collect Request : Request money from others using their UPI ID, with a cap of ₹2,000 per request and up to 5 requests daily for peer-to-peer (P2P) transactions.
• Transaction History : View and track recent transactions directly within the app.
• Bill Payments and More : Pay utility bills, make online purchases, and manage other financial transactions seamlessly.
• Interoperability : Works across different banks and UPI apps, allowing transactions with any UPI-enabled user.
• UPI Lite : Supports low-value transactions (up to ₹500) without requiring real-time core banking system access, ideal for small payments.

How to Register for the IOB UPI App?

Registering for the BHIM IOB UPI app is a straightforward process. Follow these steps:

1. Download the App : Install the BHIM IOB UPI app from the Google Play Store or Apple App Store.
2. Get Started : Open the app and tap “Get Started.” Grant permissions for location, contacts, and SMS as prompted.
3. Verify Mobile Number : Enter your registered mobile number (linked to your IOB account). An OTP will be sent via SMS for verification. Ensure the SIM card is in the device.
4. Enter Personal Details : Provide your first name, last name, and email ID.
5. Set UPI PIN : Create a 6-digit UPI PIN using your debit card details or Aadhaar validation. Confirm the PIN to complete registration.
6. Link Bank Account : Select your IOB account or other bank accounts to link with your VPA (e.g., yourname@iob).

Registration is complete once the VPA and UPI PIN are set, allowing you to start transacting.

How to Send Money Using the IOB UPI App?

To send money via the BHIM IOB UPI app, follow these steps:

1. Log In : Open the app and log in using your UPI PIN or biometric authentication (if enabled).
2. Select Pay Option : On the app’s dashboard, tap the “Pay” option.
3. Enter Receiver’s Details : Input the recipient’s UPI ID/VPA, mobile number, or scan their QR code. Alternatively, use account number and IFSC for non-UPI users.
4. Verify Recipient : Tap “Verify” to confirm the recipient’s name.
5. Enter Amount : Specify the amount to send and add optional remarks.
6. Authorize Transaction : Enter your UPI PIN to complete the transaction. You’ll receive a confirmation once the payment is successful.

How to Receive an Amount Using the BHIM IOB UPI App?

To receive money using the BHIM IOB UPI app:

1. Log In : Access the app with your UPI PIN or biometric authentication.
2. Select Request Option : On the dashboard, tap the “Request” option.
3. Enter Payer’s UPI ID : Input the payer’s UPI ID and tap “Verify.”
4. Specify Amount : Enter the amount, set a request expiry date, and add remarks if needed.
5. Send Request : Tap “Proceed” to send the collect request. The payer will receive a notification to approve the request.
6. Funds Credited : Once approved, the amount is credited to your default UPI-linked IOB account.

Alternatively, share your VPA or QR code with the payer for them to initiate the transfer without a collect request.

How to Increase IOB Transaction Limit?

The BHIM IOB UPI app follows the National Payments Corporation of India (NPCI) guidelines, which set a default daily transaction limit of ₹1 lakh. To increase this limit, follow these steps:

1. Check Current Limit : Open the app, go to “Settings” or “Transaction Limits,” and review your current limit.
2. Contact IOB Branch : Visit your home branch and submit a written request to increase the UPI transaction limit. Provide your account details and specify the desired limit (subject to NPCI’s upper cap of ₹1 lakh for regular transactions or ₹5 lakh for specific categories like education and healthcare).
3. Customer Care Assistance : Call IOB customer care (1800-425-4445) to inquire about eligibility and procedures for limit enhancement.
4. Merchant-Specific Limits : For merchant payments (e.g., education or hospitals), higher limits up to ₹5 lakh may be available. Confirm with the bank for specific Merchant Category Codes (MCCs).

Note: Limit increases are subject to bank approval and compliance with NPCI regulations.

IOB UPI Transaction Limit per Month/Year

• Daily Limit : The standard UPI transaction limit for IOB is ₹1 lakh per day for most transactions, as per NPCI guidelines. For specific merchant categories (e.g., education, hospitals), the limit is ₹5 lakh per transaction.
• Collect Request Limit : Peer-to-peer (P2P) collect requests are capped at ₹2,000 per request, with a maximum of 5 requests per day.
• Monthly/Yearly Limit : IOB does not explicitly define a monthly or yearly cap, but the daily limit of ₹1 lakh (or ₹5 lakh for specific MCCs) applies cumulatively. For example, a daily limit of ₹1 lakh translates to approximately ₹30 lakh per month (30 days).
• Transaction Frequency : NPCI allows up to 10 transactions per day, but IOB may impose additional restrictions. Check the app or contact the bank for specifics.
• UPI Lite : For low-value transactions (up to ₹500), UPI Lite has a daily limit of ₹4,000 and a wallet balance cap of ₹2,000.

Always verify the latest limits in the BHIM IOB UPI app under “Transaction Limits” or contact customer care, as limits may vary based on bank policies.

IOB UPI Customer Care Number

For any issues related to UPI transactions, registration, or disputes, contact Indian Overseas Bank’s customer care:

• Toll-Free Number : 1800-425-4445 / 1800-890-4445
• Email Support : Send queries or complaints to the bank’s official email via the BHIM IOB UPI app or the IOB website (www.iob.in).
• Raising Disputes : Log in to the BHIM IOB UPI app, go to “History,” select the disputed transaction, tap “Raise Dispute,” choose the dispute type, add remarks, and submit.

For unresolved issues, escalate to the bank’s nodal officer or the Banking Ombudsman via the NPCI website (www.npci.org.in).