Jana Small Finance Bank Mobile Banking

Last Updated : May 8, 2025, 4:46 p.m.

Jana Small Finance Bank’s Mobile Banking service, offered through the Jana Mobile Banking app, provides a convenient, secure, and user-friendly platform for customers to manage their finances anytime, anywhere. Available on Google Play Store and Apple App Store, the app is designed to cater to the needs of both urban and rural customers, emphasizing financial inclusion and digital banking accessibility.

Jana Small Finance Bank Mobile Banking App

The Jana Small Finance Bank Mobile Banking App is the primary mobile banking platform provided by Jana Small Finance Bank. It is available for both Android and iOS devices and offers a user-friendly interface with robust security features.

Key Features:

• Account Management:
  
  • View account balances and transaction history.
    
  • Download detailed account statements.
    
• Fund Transfers:
  
  • Transfer funds within Jana Bank accounts.
    
  • Send money to other bank accounts via IMPS, NEFT, or RTGS.
    
  • Utilize the One Time Pay feature to transfer up to ₹1,00,000 without adding a beneficiary.
    
• Deposits:
  
  • Open or close Fixed Deposits (FDs) and Recurring Deposits (RDs).
    
  • Access FD advice and manage deposit accounts.
    
• Loan Services:
  
  • View loan details linked to your customer ID.
    
  • Make loan repayments directly through the app.
    
• Card Management:
  
  • Manage debit cards, including blocking/unblocking and PIN generation.
    
• Additional Services:
  
  • Request cheque books.
    
  • Submit Form 15G/H.
    
  • Make GST payments.
    
  • Locate ATMs and branches.
    
  • Apply for various bank products.

Security Features:

• Login Options:
  
  • Secure access using a 4-digit MPIN.
    
  • Biometric authentication (fingerprint) for supported devices.
    
• SIM Binding:
  
  • Enhanced security through SIM binding, ensuring the app operates only on devices with the registered mobile number.

Jana Small Finance Bank Mobile Banking Registration

To register on Jana Small Finance Bank mobile banking application, use the following method -

Option 1: Register via Debit Card (Recommended for Higher Transaction Limits)

1. Open the App: Launch the Jana Mobile Banking App on your device.
   
2. Select Registration Method: Choose to register using your Debit Card.
   
3. Enter Card Details: Input your 16-digit Debit Card number and associated PIN.
   
4. SIM Binding: Ensure your device has the SIM card with the registered mobile number. The app will verify this.
   
5. OTP Verification: An OTP will be sent to your registered mobile number. Enter it to proceed.
   
6. Set MPIN: Create a 4-digit MPIN for secure login.

Option 2: Register via CRN

1. Open the App: Launch the Jana Mobile Banking App on your device.

2. Select Registration Method: Choose to register using your CRN.
   
3. Enter Details: Input your CRN, the first four characters of your name (as registered with the bank), and your Date of Birth in DDMMYY format.
   
4. SIM Binding: Ensure your device has the SIM card with the registered mobile number. The app will verify this.
   
5. OTP Verification: An OTP will be sent to your registered mobile number. Enter it to proceed.
   
6. Set MPIN: Create a 4-digit MPIN for secure login .

Process to Login Jana Small Finance Bank Mobile Banking App

Login Process for Jana Small Finance Bank Mobile Banking App is given below.

Step-by-Step Guide:

1. Open the App
   Launch the Jana Mobile Banking App on your smartphone.
   
2. Enter MPIN
   On the login screen, enter your 4-digit MPIN that you created during registration.
   
3. Biometric Login (Optional)
   If you've enabled fingerprint or face recognition, you can use it instead of MPIN for quick login.
   
4. Access Your Dashboard
   Once authenticated, you’ll be taken to the app’s main dashboard where you can view balances, make transfers, and use all banking services.

Benefits of Jana Small Finance Bank Mobile Banking

Below are the benefits of Jana Small Finance Bank mobile banking -

How to Reset the Password of Jana Small Finance Bank Mobile Banking?

Steps to reset the password for Jana Small Finance Bank mobile banking application are -

Steps to Reset MPIN

1. Open the Jana Mobile Banking App
   Launch the app on your smartphone.
   
2. Tap on “Forgot MPIN”
   On the login screen, select the “Forgot MPIN” option.
   
3. Choose Verification Method
   You can reset your MPIN using either:
   
   • Debit Card Details: Enter your 16-digit debit card number and associated PIN.
     
   • Customer Relationship Number (CRN): Provide your CRN, the first four characters of your registered name, and your date of birth in DDMMYY format.
     
4. Complete OTP Verification
   An OTP (One-Time Password) will be sent to your registered mobile number. Enter this OTP to proceed.
   
5. Set New MPIN
   Create a new 4-digit MPIN and confirm it. This MPIN will be used for future logins.

Jana Small Finance Bank Mobile Banking Transaction Limit

The transaction limits for various payment channels for Jana Small Finance Bank are as follows -