PNB Mobile Banking

Last Updated : May 5, 2025, 3:24 p.m.

PNB Mobile Banking offers a convenient, secure, and user-friendly way for Punjab National Bank (PNB) customers to manage their banking needs directly from their smartphones. The PNB ONE app provides a wide range of services, allowing users to perform banking transactions anytime, anywhere, without needing to visit a branch.

PNB Mobile Banking is designed to make banking faster, safer, and more convenient, offering an extensive set of services that bring banking to your fingertips.

Types of PNB Mobile Banking

Here is a table listing the types of PNB (Punjab National Bank) Mobile Banking services, and their platforms.

PNB Mobile Banking Registration

Here is a complete step-by-step guide for PNB (Punjab National Bank) Mobile Banking Registration using the official PNB ONE app:

Step 1: Download PNB ONE App

• Go to the Google Play Store or Apple App Store.
  
• Search for “PNB ONE” (Punjab National Bank’s official app).
  
• Download and install it on your smartphone.

Step 2: Start Registration

1. Open the app and select “New User”.
   
2. Enter your registered mobile number (linked to your PNB account).
   
3. The app will send an OTP to verify your number.

Step 3: Enter Account Details

• Provide your Customer ID or Account Number.
  
• Enter Debit Card details (card number, expiry date, ATM PIN).
  
• Verify with an OTP sent to your mobile.

Step 4: Set Login & Transaction Credentials

• Create a Login Password (for accessing the app).
  
• Set a Transaction Password or MPIN (for completing transactions like fund transfers).
  
• Optionally enable biometric login (fingerprint or face unlock).

Step 5: Login & Start Using

You are now registered! You can:

• Check balance and statements
  
• Transfer funds via NEFT, IMPS, RTGS, UPI
  
• Recharge, pay bills, request cheque book, and more.

Process to Login PNB Mobile Banking App

To log in to the Punjab National Bank (PNB) mobile banking app, PNB ONE, follow these steps:

Steps to Log In

1. Open the PNB ONE App:
   • Launch the PNB ONE app on your smartphone. Ensure it’s downloaded from the Google Play Store (Android 6.0+) or Apple App Store (iOS 11.0+).
2. Enter User ID:
   • Input your User ID (typically your Customer ID, provided during registration, found in your passbook or registration confirmation).
3. Enter MPIN or Use Biometrics:
   • Enter your 4-digit MPIN (Mobile Personal Identification Number) set during registration.
   • Alternatively, if you enabled biometric authentication (fingerprint/face ID) during setup, use your fingerprint or face scan to log in.
4. Authenticate (if prompted):
   • For first-time login, high-value transactions, or added security, you may need to verify with an OTP sent to your registered mobile number.
   • Enter the OTP to proceed.
5. Access Dashboard:
   • After successful authentication, you’ll be directed to the app’s dashboard, where you can access services like balance inquiries, fund transfers, bill payments, m-Passbook, and more.

PNB Whatsapp Mobile Banking

Punjab National Bank (PNB) offers WhatsApp banking services for both customers and non-customers, providing a convenient way to access various banking services. Below is a guide to register and use PNB's WhatsApp banking.

Registration for PNB WhatsApp Banking

1. Save the Official Number:
   • Add PNB’s official WhatsApp number, +91-9264092640, to your phone’s contact list.
2. Use Registered Mobile Number:
   • Ensure your WhatsApp account is linked to the mobile number registered with your PNB account for customer-specific services like balance inquiries.
3. Initiate a Conversation:
   • Open WhatsApp, find the saved PNB number, and send a message with “Hi” or “Hello”.
   • Verify the account by checking for a green tick next to PNB’s profile name to confirm it’s the official account.
4. Complete Registration:
   • After sending “Hi,” you’ll receive a menu of available services. No further registration steps are required; you can immediately select services from the menu.

Benefits of PNB Mobile Banking

Some of the Benefits of PNB Mobile Banking are as follows -

1. Convenient 24x7 Access
   
   • Bank anytime, anywhere without visiting a branch.
     
2. Quick Fund Transfers
   
   • Transfer money instantly using IMPS, NEFT, RTGS, or UPI.
     
3. All-in-One App
   
   • Manage accounts, pay bills, recharge mobile/DTH, book tickets, and more from a single app.
     
4. Secure Transactions
   
   • Protected by MPIN, OTP, and biometric login (fingerprint/face recognition).
     
5. Real-Time Account Info
   
   • Instantly check balances, download mini statements, and monitor transaction history.
     
6. Card & Cheque Management
   
   • Block/unblock cards, set limits, request cheque books, and track status.
     
7. Bill & Tax Payments
   
   • Pay utility bills, credit cards, insurance premiums, and government taxes easily.
     
8. Instant Alerts & Notifications
   
   • Get real-time SMS or app alerts for every transaction.
     
9. Loan & Deposit Services
   
   • View loan EMI details, apply for fixed/recurring deposits.
     
10. Eco-Friendly & Paperless
    

• Reduces paper use and supports green banking through digital operations.

Uses of PNB Mobile Banking App

The uses of PNB mobile banking application are as follows -

How to Reset the Password of PNB Mobile Banking?

To reset the password (MPIN) for Punjab National Bank (PNB) mobile banking using the PNB ONE app, follow these steps:

Steps to Reset MPIN

1. Open the PNB ONE App:
   • Launch the PNB ONE app on your smartphone (downloaded from Google Play Store for Android 6.0+ or Apple App Store for iOS 11.0+).
2. Select 'Forgot MPIN':
   • On the login screen, tap the “Forgot MPIN” option.
3. Enter User ID:
   • Input your User ID (typically your Customer ID, found in your passbook or provided during registration).
4. Verify OTP:
   • An One-Time Password (OTP) will be sent to your registered mobile number linked to your PNB account.
   • Enter the OTP to authenticate your identity.
5. Provide Debit Card Details:
   • Enter your PNB Debit Card number and PIN for verification.
   • If you don’t have a debit card, you may be prompted to answer security questions or use internet banking credentials (if active).
6. Set New MPIN:
   • Create a new 4-digit Mobile Personal Identification Number (MPIN) and confirm it.
   • You may also need to reset your Transaction Password (TPIN) for authorizing transactions.
7. Confirmation:
   • After successful submission, you’ll receive a confirmation message or SMS indicating the MPIN has been reset.
   • Log in with the new MPIN or biometric authentication.

PNB Mobile Banking Transaction Limit

The transaction limits for PNB mobile banking are as follows -