Ujjivan Small Finance Bank Mobile Banking

Last Updated : May 8, 2025, 4:31 p.m.

Ujjivan Small Finance Bank (Ujjivan SFB) offers a secure, convenient, and user-friendly mobile banking platform designed to make banking accessible to customers across India, especially in underserved and rural areas. Ujjivan Small Finance Bank’s Mobile Banking service, accessible via the Ujjivan Mobile Banking or Hello Ujjivan app, allows customers to manage their finances conveniently from their smartphones. Designed to cater to both urban and rural customers, it offers a user-friendly interface with multi-language support.

Types of Ujjivan Small Finance Bank Mobile Banking

Ujjivan Small Finance Bank mobile banking offers two primary applications to cater to diverse customer needs:

1. Ujjivan Mobile Banking App

This is the bank's standard mobile banking application, designed for users comfortable with conventional digital interfaces.

Key Features:

• Account Management: View account balances, mini statements, and transaction history.
  
• Fund Transfers: Transfer funds via IMPS, NEFT, RTGS, and UPI.
  
• Bill Payments & Recharges: Pay utility bills and recharge mobile/DTH services.
  
• Fixed & Recurring Deposits: Open and manage FD/RD accounts.
  
• Debit Card Services: Set or change PIN, block/unblock cards, and manage limits.
  
• Loan Services: Pay loan EMIs and view loan details.
  
• e-Statements: Download and email account statements.
  
• Security: Secure login using fingerprint or 4-digit MPIN.

The app supports multiple languages, including English, Hindi, Kannada, Tamil, Bengali, Marathi, Gujarati, Punjabi, and Oriya.

2. Hello Ujjivan Mobile Banking App

Tailored for users who prefer voice-guided assistance, this app is India's first voice and visual-assisted vernacular banking application.

Key Features:

• Voice Assistance: Navigate the app using voice commands and receive audio guidance on every screen.
  
• Multilingual Support: Available in 11 languages, including English, Hindi, Marathi, Bengali, Tamil, Gujarati, Kannada, Oriya, Punjabi, Malayalam, and Assamese.
  
• AI & ML Integration: Understands different dialects for improved user interaction.
  
• Visual Aids: Features visuals representing common banking transactions to assist users.
  
• Banking Services: Check balances, transfer funds, manage FDs/RDs, pay loan EMIs, and more.
  
• Security: Login using a 4-digit MPIN.
  

This app is especially beneficial for non-tech-savvy users and those in rural areas, promoting digital banking adoption .

Ujjivan Small Finance Bank Mobile Banking Registration

To register for Ujjivan Small Finance Bank's mobile banking services, you can choose between two official apps based on your preference:

1. Ujjivan Mobile Banking App

A comprehensive app offering a wide range of banking services.

Registration Steps for New Users:

1. Download the App from the Google Play Store or Apple App Store.
   
2. Launch the App and tap on “New Registration”.
   
3. Select the SIM (SIM 1 or SIM 2) that has your registered mobile number.
   
4. Accept the Terms & Conditions by tapping on “CONFIRM”.
   
5. Enter the OTP sent to your registered mobile number.
   
6. Provide Debit Card Details : Enter your debit card number, expiry date, and CVV.
   
7. Set a 4-digit MPIN for secure login.

For Existing Users:

1. Update the App to the latest version from the Play Store or App Store.
   
2. Launch the App and enter your Customer ID and existing 4-digit MPIN.
   
3. Select the SIM with your registered mobile number.
   
4. Accept the Terms & Conditions by tapping on “CONFIRM”.
   
5. Complete Device Binding to register your device as trusted.

2. Hello Ujjivan Mobile Banking App

Designed for users who prefer voice-guided assistance and regional language support.

Registration Steps:

1. Download the App from the Google Play Store.
   
2. Launch the App and follow the voice-guided instructions.
   
3. Select your preferred language from the available options.
   
4. Enter your Customer ID and registered mobile number.
   
5. Authenticate using the OTP sent to your registered mobile number.
   
6. Set a 4-digit MPIN for secure login.

Process to Login Ujjivan Small Finance Bank Mobile Banking App

To Login to Ujjivan Small Finance Bank Mobile Banking App, follow the steps below -

1. Download & Install the App
   
   • Android
     
   • iOS
     
2. Open the App and select “New Registration.”
   
3. Select SIM linked to your registered mobile number (if dual SIM).
   
4. Accept the Terms & Conditions and tap “Confirm.”
   
5. Enter the OTP received on your registered mobile number.
   
6. Authenticate using Debit Card Details:
   
   • Card number, expiry date, and CVV.
     
7. Set a 4-digit MPIN (used for future logins).
   
8. Login Using the MPIN just created.

For Returning Users

1. Open the App.
   
2. Enter your 4-digit MPIN (set during registration).
   
3. (Optional) : Use biometric authentication (fingerprint/Face ID) if enabled.
   
4. Access Your Dashboard with full banking features.

Ujjivan Small Finance Bank Whatsapp Mobile Banking

To use the whatsapp banking for Ujjivan Small Finance Bank,

• Save the Official WhatsApp Number: Add +91 8928913333 to your contacts.
  
• Initiate Chat: Open WhatsApp and send a message saying "Hi" to this number.
  
• Follow Prompts: The bank's automated system will guide you through the available services.

Benefits of Ujjivan Small Finance Bank Mobile Banking

Some of the benefits of Ujjivan Small Finance Bank mobile banking are -

1. 24/7 Convenience

• Access your bank account anytime, anywhere without visiting a branch.
  
• Perform transactions outside of business hours.

2. Easy Fund Transfers

• Transfer money via IMPS, NEFT, RTGS, or UPI quickly and securely.
  
• Send money to any bank account or mobile number.

3. Comprehensive Account Management

• Check account balance, view mini statements, and track transactions.
  
• Open and manage Fixed Deposits (FDs) and Recurring Deposits (RDs).

4. Bill Payments & Recharges

• Pay electricity, water, gas, DTH, and mobile bills from your phone.
  
• Schedule recurring payments to avoid late fees.

5. Card Management

• Block/unblock your debit card instantly.
  
• Set transaction limits and generate or reset PIN.

6. Enhanced Security

• Secure login with MPIN, fingerprint, or Face ID.
  
• OTP-based verification for all major transactions.

7. Multilingual Support

• The app is available in multiple Indian languages, making it accessible to users in rural areas.

8. Voice & Vernacular Banking (Hello Ujjivan App)

• Use voice commands and get guided assistance in regional languages.
  
• Helpful for non-tech-savvy users or first-time digital bankers.

9. Low Data Usage & Lightweight

• The app is optimized for low bandwidth and basic smartphones, making it ideal for remote areas.

10. WhatsApp Integration

• Perform basic banking services like checking balances and locating branches via WhatsApp.

How to Reset the Password of Ujjivan Small Finance Bank Mobile Banking?

To reset the password for Ujjivan Small Finance Bank mobile banking use the following steps -

If you forgot your MPIN:

1. Open the Ujjivan Mobile Banking App.
   
2. On the login screen, tap on “Forgot MPIN?”
   
3. Enter your Customer ID and registered mobile number.
   
4. Select the SIM slot with the registered number (if dual SIM).
   
5. You will receive an OTP on your mobile.
   
6. Authenticate by entering debit card details (card number, expiry date, CVV).
   
7. Create a new 4-digit MPIN.
   
8. Login using the new MPIN.

Reset MPIN – via “Hello Ujjivan” App

1. Open the Hello Ujjivan App.
   
2. Choose your language and select “Reset MPIN.”
   
3. Enter your Customer ID and follow voice-guided steps.
   
4. Verify using OTP and debit card information.
   
5. Set a new MPIN.

Ujjivan Small Finance Bank Mobile Banking Transaction Limit

The transaction limits for Ujjivan Small Finance Bank mobile banking are -