PNB Net Banking

PNB offers online registration for retail net banking, making it convenient for customers with an active savings or current account. Below are the steps to register:

Steps for Retail Users (Online Registration):

1. Visit the PNB Net Banking Portal:

   • Go to the official website and select “Retail Internet Banking” under the “Internet Banking” section.

2. Select New User:

   • Click “New User” below the User ID field on the login page.

3. Enter Account Details:

   • Input your 14-digit PNB account number (found on your passbook or bank statement).

   • Select “Register for Internet Banking” as the registration type (options may include mobile banking or both).

   • Click “Verify”.

4. Choose Facility Type:

   • Select “View Only” (for balance inquiries and non-financial transactions) or “View and Transaction” (for financial transactions like fund transfers).

5. Authenticate with OTP:

   • An OTP will be sent to your registered mobile number linked to the account.

   • Enter the OTP and click “Continue”.

6. Enter Debit Card Details (if applicable):

   • Input your PNB debit card number and ATM PIN.

   • Click “Continue”. (See below for registration without a debit card.)

7. Set Passwords:

   • Create a Login Password (for accessing the portal) and a Transaction Password (for authorizing transactions). Both must be different, include a mix of letters, numbers, and special characters, and follow PNB’s guidelines.

   • Confirm both passwords by entering them twice.

8. Complete Registration:

   • Accept the terms and conditions and click “Complete Registration”.

   • A success message will display your User ID (typically your Customer ID or account number-based). Note it down for future logins.

Yes, PNB net banking can be activated without visiting a branch for retail users, as the online registration process is fully digital and activates the service instantly. Below are the details:

Online Activation Process:

• Complete Registration: Follow the online registration steps outlined above (using account number, OTP, and debit card details or alternative methods).

• Instant Activation: Net banking is activated immediately after setting your Login Password and Transaction Password. You can log in right away, though some transactional services (e.g., fund transfers) may take 24–48 hours to fully activate.

• First Login Setup:

  • Log in with your User ID and Login Password.

  • Complete the first-time setup by selecting 7 security questions from 50, choosing an image, and setting a personal phrase. Click “Register” and “Submit” to finalize activation.

hecking your PNB account balance via net banking is simple and can be done in a few steps:

1. Log in to PNB Net Banking:

   • Visit the official website and select “Retail Internet Banking”.

   • Enter your User ID, click “Continue”, and input your Login Password.

   • Complete any additional verification (e.g., OTP sent to your registered mobile number).

2. Access the Dashboard:

   • Once logged in, the net banking dashboard displays a summary of your accounts, including savings, current, or linked accounts.

3. Check Account Balance:

   • Locate your account under “Accounts” or “Operative Accounts”.

   • Click on the account number or select “Balance Inquiry” to view the current balance.

   • The balance will be displayed instantly, along with options to view recent transactions.

4. Alternative Option:

   • Navigate to “Accounts” > “Account Summary” or “Balance Details” for a detailed view of all linked accounts and their balances.

If you don’t have a PNB debit card, you can still activate net banking using alternative methods, though some may involve a branch or ATM visit for initial registration. Below are the options:

Option 1: Register and Activate via Branch (No Debit Card Required):

1. Visit Your PNB Branch:

   • Obtain the PNB-1063 form from the branch or download it from 

2. Fill and Submit the Form:

   • Provide your account number, Customer ID, and registered mobile number.

   • Submit the form with ID proof (e.g., Aadhaar, PAN).

3. Receive Credentials:

   • The branch will provide a registration kit with your User ID and temporary password.

4. Activate Online:

   • Visit the official website and enter your User ID and temporary password.

   • Set a new Login Password and Transaction Password.

   • Complete the first-time setup (security questions, image, and phrase) to activate net banking.

   • Activation is instant, with full transactional access within 24–48 hours.

Option 2: Register and Activate via PNB ATM (No Debit Card Required):

1. Visit a PNB ATM:

   • Select “Internet Banking Registration” from the ATM menu (available at select PNB ATMs).

2. Authenticate:

   • Enter your account number and verify with your registered mobile number or other details as prompted.

3. Receive Temporary Credentials:

   • The ATM generates a temporary User ID and password (printed on the receipt or sent via SMS).

4. Activate Online:

   • Log in with the temporary credentials.

   • Set new Login and Transaction Passwords and complete the first-time setup (security questions, image, phrase).

   • Net banking is activated instantly.

Option 3: Contact Customer Care (Limited Cases):

• If you lack a debit card and cannot visit a branch/ATM, call PNB customer care at 1800-180-2222 or 1800-103-2222.

• Request assistance for net banking registration. They may guide you to submit a request via email (care@pnb.co.in) or visit a branch.

You can view and download your PNB account statement via net banking to track transactions over a specific period. Below are the steps:

1. Log in to PNB Net Banking:

   • Visit the vand select “Retail Internet Banking”.

   • Enter your User ID, Login Password, and complete OTP verification.

2. Navigate to Accounts:

   • From the dashboard, go to “Accounts” or “Operative Accounts”.

   • Select the account for which you want the statement (e.g., savings or current account).

3. Select Statement Option:

   • Click on “Account Statement”, “Transaction History”, or “Mini Statement” (for recent transactions).

   • Specify the date range for the statement (e.g., last 30 days, 3 months, or custom dates). PNB allows statements for up to 180 days in a single request; for longer periods, contact the branch.

4. View or Download Statement:

   • The statement will display on-screen, showing transaction details (date, description, debit/credit, balance).

   • Click “Download” or “Export” to save the statement as a PDF, Excel, or text file.

   • Alternatively, select “Email Statement” to send it to your registered email ID.

5. Alternative Option:

   • Go to “Inquiry” > “Account Statement” or “View Transactions” for a detailed transaction history.

   • For a quick overview, use “Mini Statement” to view the last 5–10 transactions.

If you forget your PNB net banking Login Password or Transaction Password, you can recover/reset it online using your account and debit card details. Below are the steps:

Steps to Recover/Reset Password:

1. Visit the PNB Net Banking Portal:

   • Go to the official website and select “Retail Internet Banking”.

2. Select Forgot Password:

   • Click “Forgot Password?” below the login fields.

3. Enter User ID:

   • Input your User ID (typically your Customer ID or customized ID) and click “Submit”.

4. Provide Verification Details:

   • Enter your Date of Birth or PAN Card Number as prompted.

   • Click “Submit”.

5. Authenticate with OTP:

   • Receive an OTP on your registered mobile number.

   • Enter the OTP and click “Continue”.

6. Enter Account and Debit Card Details:

   • Input your account number, PNB debit card number, and ATM PIN.

   • Click “Verify” or “Continue”.

7. Reset Password:

   • Choose to reset the Login Password, Transaction Password, or both.

   • Enter the new password(s) twice (must include letters, numbers, special characters; Login and Transaction Passwords must be different).

   • Click “Continue”.

8. Confirmation:

   • A success message will confirm the password reset. Use the new password(s) to log in.

Without Debit Card:

• If you don’t have a debit card, online password reset is not possible. Instead:

  1. Visit a PNB Branch:

     • Submit a written request to reset your net banking password.

     • Provide your account number, Customer ID, and ID proof (e.g., Aadhaar, PAN).

     • The branch will reset your password or issue a temporary password.

  2. Contact Customer Care:

     • Call 1800-180-2222 or 1800-103-2222 and request assistance.

     • They may guide you to visit a branch or submit a request via email (care@pnb.co.in).

PNB net banking requires two distinct passwords for secure access and transactions:

1. Login Password:

   • Purpose: Used to log in to the PNB net banking portal 

   • Requirements: Must be 8–15 characters, including a mix of uppercase letters, lowercase letters, numbers, and special characters (e.g., @, #, $). It cannot be the same as the Transaction Password.

   • Usage: Entered during login along with the User ID and OTP (for two-factor authentication).

   • Example Use: Accessing the dashboard, checking balances, or viewing statements.

2. Transaction Password:

   • Purpose: Used to authorize financial transactions, such as fund transfers (NEFT, RTGS, IMPS), bill payments, or opening FDs.

   • Requirements: Same as the Login Password (8–15 characters, mixed characters, unique from Login Password).

   • Usage: Required when initiating or confirming transactions, often alongside an OTP for high-value transfers.

   • Example Use: Transferring money to another account, paying utility bills, or scheduling transactions.