DCB Bank Net Banking

To activate DCB Net Banking (DCB Personal Internet Banking):

• Online Activation: If you’ve registered online (see "How to Register" below), activation happens automatically once you complete the registration process and set your login credentials. You can start using it immediately after receiving confirmation.

• Branch Activation: If you’ve applied through a branch, activation occurs after the bank processes your request:

  • Submit a "Customer Request Form" at any DCB Bank branch.

  • The bank will dispatch your login password (IPIN) and transaction password via mail to your registered address within 7–10 working days.

  • Once received, log in with your User ID (Customer ID) and the provided password to activate and access the service.

• First Login: On your first login, you’ll be prompted to change the initial password for security.

Prerequisites: Active DCB account, registered mobile number, and optionally a debit card (for online activation).

The User ID for DCB Net Banking is typically your Customer ID by default:

• Customer ID: A unique identifier assigned by DCB Bank, found on your passbook, chequebook, or account statement (e.g., an 8–10 digit number like "12345678").

• Custom User ID: During online registration, you may have the option to set a personalized User ID (e.g., a nickname like "John123"). If you’ve done this, that becomes your User ID instead of the Customer ID.

• Usage: This ID, along with your password, is use to login 

If you forget your User ID, use the "Forgot User ID" option on the login page with your account details and OTP, or check your bank documents.

To download your DCB Bank statement via Net Banking:

• Log In: Visit bank website , enter your User ID and password, and log in.

• Navigate to Statements: From the dashboard, go to "Accounts" or "Statements" (may be under "Account Summary" or "Online Services").

• Select Account: Choose the account for which you need the statement.

• Specify Period: Pick a date range (e.g., last 30 days, custom dates up to 6 months typically).

• Download: Select your preferred format (PDF, CSV, or Excel), then click "Download" or "Generate." The file will save to your device.

• Access: Open the downloaded file (it may require a password, often your Customer ID or DOB in DDMMYYYY format).

Tip: You can also request an e-statement to be emailed via the "Service Requests" section.

You can register for DCB Net Banking either online or through a branch:

Online Registration:

• Visit the Website: Go to the official website, click "Login," then select "Personal Internet Banking."

• Start Registration: Click "Register for Personal Internet Banking."

• Enter Details: Provide:

  • Your Customer ID (from passbook or statement).

  • Debit card details (16-digit number, ATM PIN, expiry date).

• Verify OTP: An OTP will be sent to your registered mobile number. Enter it to authenticate.

• Set Credentials: Choose a User ID (optional, defaults to Customer ID) and create a login password (and transaction password if enabling transfers).

• Submit: Click "Create" or "Submit." Registration is complete, and net banking is activated instantly.

Branch Registration:

• Visit any DCB Bank branch.

• Fill out and submit the "Customer Request Form" for Internet Banking.

• The bank will process it and send your User ID (Customer ID) via SMS and passwords via mail within 7–10 days.

• Use these credentials to log in and activate the service.