YES Bank Whatsapp Banking

Last Updated : May 13, 2025, 12:25 p.m.

YES Bank, a leading Indian private sector bank headquartered in Mumbai, offers WhatsApp Banking to provide customers with a convenient, secure, and instant way to access banking services. Launched in July 2020, this service leverages an AI-enabled 24/7 personal banking assistant, YES ROBOT, to deliver over 60 banking products and services through the WhatsApp platform. It aligns with YES Bank’s strategy to build a transformed “Digital Bank” by making banking intuitive, seamless, and accessible from the safety of customers’ homes.

With over 60 banking products and services available, YES Bank’s WhatsApp Banking is designed to offer a 24x7 personalized banking experience for YES Bank savings accounts without the need to download any app or visit a branch.

YES Bank Whatsapp Banking Number

The YES Bank WhatsApp Banking Number is +918291201200.

Save this number in your contacts and send “Hi” from your registered mobile number to start using services like balance enquiry, mini statements, chequebook requests, and more. Ensure you are registered by giving a missed call to +918291201200 or via the YES Bank website.

How to Use and Activate Yes Bank Whatsapp Banking?

Below are the steps to use and activate Yes Bank WhatsApp banking for savings accounts and current accounts.

Activate YES Bank WhatsApp Banking

1. Register for the Service (Choose one of the following methods):
   • Via Missed Call:
     • Give a missed call to +918291201200 from your mobile number registered with YES Bank.
     • You’ll receive an SMS with a link to start WhatsApp Banking and a welcome message on WhatsApp.
   • Via YES Bank Website:
     • Visit www.yesbank.in, locate the WhatsApp Banking section or YES ROBOT icon.
     • Enter your registered mobile number, follow the prompts, and accept the terms to register.
     • A welcome message will be sent to your WhatsApp.
   • Direct WhatsApp Message:
     • Save the official WhatsApp number +918291201200 in your contacts.
     • Send “Hi” from your registered mobile number to initiate registration and receive a welcome message from YES ROBOT.
2. Confirmation:
   • After successful registration, you’ll receive a welcome message from +918291201200 on WhatsApp, indicating that the service is activated.

Use YES Bank WhatsApp Banking

1. Initiate a Chat:
   • Open WhatsApp and send “Hi” to +918291201200 from your registered mobile number.
   • The YES ROBOT chatbot will respond with a menu of over 60 services.

YES Bank Whatsapp Banking Services

Below are the services provided by Yes Bank WhatsApp banking -

• Yes Bank balance check
• View mini statement (last 5 transactions)
• Request a chequebook
• Book Fixed Deposits (FD) or Recurring Deposits (RD)
• Apply for loans against FD
• Report unauthorized transactions
• Redeem debit/credit card reward points
• Locate ATMs/branches
• Access contact centre details
• Make donations (e.g., PM CARES Fund)

YES Bank Whatsapp Number for Balance Enquiry

To Check Your Balance on YES Bank WhatsApp Banking follow the steps below -

1. Save the number +91 8291201200 in your phone contacts.
   
2. Open WhatsApp and send a message: "Hi".
   
3. You will receive a list of available banking services.
   
4. Select the option for Balance Enquiry (usually by typing a number or keyword).
   
5. Your account balance will be sent to you instantly.