ICICI Bank Whatsapp Banking

Last Updated : May 9, 2025, 6:04 p.m.

ICICI Bank WhatsApp Banking allows customers to access a wide range of banking services for their savings account conveniently through WhatsApp using their registered mobile number. Launched in March 2020, this service enables secure, 24/7 banking with end-to-end encryption, initially rolled out to support customers during the COVID-19 lockdown. It is available to ICICI Bank savings accounts and current account customers and non-customers for select services like locating ATMs or branches.

ICICI Bank's WhatsApp Banking service offers a convenient and secure way to access a wide range of banking services directly through WhatsApp. This service is available 24/7 and is accessible to both ICICI Bank customers and non-customers.

ICICI Bank Whatsapp Banking Number

The ICICI Bank WhatsApp Banking number is +91 86400 86400. To start using this service, save this number to your contacts and send a "Hi" message from your registered mobile number. You will then receive a menu with various banking options.

How to Use and Activate ICICI Bank Whatsapp Banking?

There are three simple ways to activate the service:

Option 1: Via WhatsApp

1. Save the official number: +91 86400 86400 to your contacts.
2. Open WhatsApp and send “Hi” to this number.
3. Follow the prompts to complete verification and access services.

Option 2: Missed Call

• Give a missed call to +91 95420 00030 from your registered mobile number.

Option 3: SMS

• Send an SMS with the word “OPTIN” to 95420 00030 from your registered mobile number.

How to Use ICICI WhatsApp Banking?

Once activated:

• Open WhatsApp and go to your chat with +91 86400 86400
  
• Type keywords or questions such as:
  
  • “Balance” – for ICICI balance check
    
  • “Transactions” – to see recent activity
    
  • “Block Card” – to block your debit/credit card
    
  • “Loan Offers” – to view pre-approved loans
    
  • “ATM” – to locate the nearest ATM
    
• You’ll receive instant responses within the chat.

ICICI Bank Whatsapp Banking Services

ICICI Bank Whatsapp Number for Balance Enquiry

To check your ICICI savings account balance using ICICI Bank WhatsApp Banking, use the official number +91 8640086400.

Steps:

1. Save +91 8640086400 in your contacts.
2. Send "Hi" from your bank-registered mobile number on WhatsApp.
3. Type "balance" or "bal" and follow any prompts (e.g., OTP for authentication).

The balance will be displayed securely. Ensure you use only this number for ICICI Bank WhatsApp Banking.