Highlights
- SBI credit card customer care numbers for customer queries
- Prefix your state code with SBI credit card customer care number
- Give a missed call to SBI credit card customer care number and know the card details
SBI credit card customer care service offers to help you in situations. If you have lost your credit card or if it gets stolen. Generally, you can contact the SBI customer care service. If you’re facing any issue regarding your credit card statement. If you have any other query related to your SBI credit card. SBI enables its customers to contact their customer care services through call, SMS, e-mail as well as via postal address. You can use any of these modes to get in touch with SBI credit card customer care service. Moreover, in case of stolen credit cards, you can contact the SBI credit card customer care number service by dialing 39020202. Just prefix your city’s STD code before this number to contact the SBI credit card customer care service and block your card immediately to avoid any fraudulent transactions.
Table showing all states SBI credit card customer care numbers
| State | City | Customer Care Number |
|---|---|---|
| Andhra Pradesh | Nellore | 86139020202 |
| Vijayawada | 86639020202 | |
| Tirupati | 87739020202 | |
| Visakhapatnam | 89139020202 | |
| Arunachal Pradesh | Along (presently known as Aalo) | 0378339020202 |
| Mariyang | 0379839020202 | |
| Anini | 0380139020202 | |
| Miao | 038066667777 | |
| Assam | Diphu | 0367139020202 |
| Goalpara | 0366339020202 | |
| Gohpur | 0371539020202 | |
| Golaghat | 0377439020202 | |
| Bihar | Patna | 061239020202 |
| Piro | 0618139020202 | |
| Purena | 0645439020202 | |
| Rajauli | 063339020202 | |
| Delhi | Delhi NCR | 01139020202 |
| Goa | Canacona | 083439020202 |
| Margaon | 0834239020202 | |
| Pangi | 083239020202 | |
| Ponda | 0834339020202 | |
| Punjab | Ludhiana | 016139020202 |
| Patiala | 017539020202 | |
| Chandigarh | 017239020202 | |
| Uttar Pradesh | Lucknow | 052239020202 |
| Allahabad | 053239020202 | |
| Varanasi | 054239020202 | |
| Gorakhpur | 055139020202 |
SBI Credit Card Toll Free 24*7 Number
SBI is trying everyday to make it easier for. Its customers to contact the customer care service in case of any query. The bank even offers dedicated numbers for specific services. You can know your credit card balance, reward points and payment status just by giving a missed call. All you need to do is dial 8422845512 from your registered mobile number to check the current balance of your SBI credit card. To know your credit card limit you can dial 8422845513, 8422845514 for details on your reward points and 8422845515 to know your card payment status.
SBI Credit Card Customer Service through SMS
Another service offered by SBI is the SMS facility that you can use to contact the SBI credit card customer care service. You can access all details about your credit card account with the help of this SMS facility. Just send the SMS from your registered mobile number to 5676791 and wait for the reply from the bank. The table below shows the SMS codes that you can send along with the last 4 digits of your credit card number to get the information:
| Information Type | SMS Code that is to be sent to 5676791 |
|---|---|
| Block your Credit Card | BLOCK XXXX |
| Available Credit & Cash Limit | AVAIL XXXX |
| Last Payment Details | PAYMENT XXXX |
| Summary for Reward Points | REWARD XXXX |
| Balance Enquiry | BAL XXXX |
| To make request for a Duplicate Statement | DSTMT XXXX MM(Statement Month) |
| To Subscribe for E-statement | ESTMT XXXX |
SBI Credit Card Customer Care Email
Another method to get in touch with the credit card customer care service of SBI is through Email. You have the option to write an email with your queries related to SBI card to the credit card customer service support team. However, you first have to enter your customer ID and password on the bank’s website in order to be able to send the email. You would only be able to send the email after logging in. (https://www.sbicard.com/en/contact-us/personal.page#title) You can click here to visit SBI’s Page to send the email.
SBI Credit Card Customer Care Postal Address
If you are unable to connect with the SBI credit card customer care service online due to any reason. You can connect with them by offline method as well. You can raise your query by writing a letter to SBI. But it is important for you to explain the issue in detail and also include identification details such as Customer ID or Card Number. However, you should never share your PIN, OTP, CVV, internet banking password and other sensitive information in such letters.
You can mail your letter on the below address:
To,
Manager- Customer Care Services
SBI Cards & Payment Services Ltd.
DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City,
Gurgaon -122002(Haryana) India
SBI Credit Card Grievance Redressal
If you still have any query or are not satisfied with the solutions provided by SBI credit card customer care service. Then you can escalate your issue with either the Nodal officer or Principal Nodal Officer. However, it is important to mention the unique interaction ID that you would have received at the time of raising the query through any medium. All you need to do is to visit the SBI query escalation page and enter your transaction ID and registered mobile number. Enter the OTP received on your registered mobile number and proceed with the query escalation process.
